Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome clients and their pets, manage appointments, and provide excellent customer service.
- Company: Join Cinque Ports Vets, a leading veterinary practice with over 90 years of experience.
- Benefits: Enjoy 5 weeks annual leave, life assurance, and a comprehensive wellbeing package.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Empathy, multitasking skills, and a good sense of humour are essential.
The predicted salary is between 26500 - 26500 £ per year.
Cinque Ports Vets are looking for a proactive, empathetic person to join their fantastic Client Care team!
Your role and responsibilities:
- Welcoming clients and their pets in a warm, professional manner.
- Managing the diary; booking in appointments and surgical procedures.
- Answering a range of client questions via email and telephone.
- Pro-active communication between clients and colleagues to ensure the day runs smoothly.
- Administration duties e.g. scanning paperwork, filling in forms etc.
- Processing prescription requests.
- Taking payments.
- Promoting offers and services.
- Ensuring that reception is clean and well-stocked.
Benefits:
- 5 weeks annual leave plus Birthday Day (non-contractual)
- Life assurance 4 x salary
- Pension Scheme 3% employer, 5% employee contributions, Salary Sacrifice
- Enhanced Sick Pay
- Enhanced Family Leave
- E-cars Salary Sacrifice (perm only)
- Cycle to Work Scheme Salary Sacrifice (perm only)
- Refer a Friend
- Pet Insurance Discount
- Discount Platform – Benefits Hub
- Reduced Gym Membership (Pure Gym)
- Associate Assistance Programme
- Eye Care Scheme
- Headspace
- Annual Flu Voucher
About us:
With over 90 years of experience, we offer primary care services for small animals in multiple practices across Kent and Sussex. We provide a range of primary care services and a 24-hour emergency care service that runs 365 days a year to ensure our patients are looked after at any time. We are accredited with a Gold and Silver Cat Friendly Clinic award and multiple RCVS awards to help provide the best quality care across our practices. Cinque Ports Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Cinque Ports Vets, Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
Client Care Assistant (Veterinary Receptionist) employer: Linnaeus Veterinary
Contact Detail:
Linnaeus Veterinary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Assistant (Veterinary Receptionist)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cinque Ports Vets. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fantastic Client Care team.
✨Tip Number 2
Practice your multitasking skills! As a Client Care Assistant, you'll be juggling various tasks at once. Try role-playing scenarios with friends or family where you have to manage multiple responsibilities. This will help you feel more confident when it comes to handling the fast-paced environment.
✨Tip Number 3
Show off your empathy! During your interview, share examples of how you've made a difference in someone's day, whether it's in a previous job or a personal experience. This will highlight your ability to connect with clients and their pets, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. So, get your application in and let’s make a difference together!
We think you need these skills to ace Client Care Assistant (Veterinary Receptionist)
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. A good sense of humour and a warm, friendly tone can go a long way, especially for a role that involves client care.
Tailor Your Application: Make sure to tailor your application to the Client Care Assistant role. Highlight your multitasking skills and any experience you have in a fast-paced environment. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, we’re busy too, so clarity helps us a lot!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic team at Cinque Ports Vets.
How to prepare for a job interview at Linnaeus Veterinary
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Client Care Assistant. Familiarise yourself with tasks like managing appointments, answering client queries, and promoting services. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
As a veterinary receptionist, empathy is key. Prepare examples from your past experiences where you've shown understanding and care towards clients or their pets. This will highlight your suitability for a role that requires a warm and professional approach.
✨Practice Multitasking Scenarios
Given the fast-paced environment, think of situations where you've successfully juggled multiple tasks. During the interview, share these examples to illustrate your ability to handle busy days while maintaining a positive attitude and a sense of humour.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or how they support staff wellbeing. This shows your genuine interest in the company and helps you assess if it's the right fit for you.