IT Service Desk Engineer: 1st & 2nd Line Support

IT Service Desk Engineer: 1st & 2nd Line Support

Full-Time 25000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide 1st and 2nd line IT support in a vibrant veterinary tech environment.
  • Company: Join Linnaeus Veterinary Limited, a leader in veterinary technology.
  • Benefits: Gain hands-on experience with a competitive salary and supportive team.
  • Other info: Fixed-term contract with potential for future opportunities.
  • Why this job: Make a difference in animal care while developing your IT skills.
  • Qualifications: Basic IT support knowledge and a passion for helping others.

The predicted salary is between 25000 - 35000 £ per year.

Linnaeus Veterinary Limited in Solihull is seeking an IT Service Desk Engineer for a 6-month fixed-term contract. You will report to the IT Service Desk Team Leader and work five days a week in the office, supporting a busy veterinary technology environment.

Responsibilities include:

  • Logging and resolving incidents via ServiceNow
  • Delivering 1st- and 2nd-line support by phone, remote tools and on-site
  • Managing user accounts
  • Maintaining CMDB accuracy with a strong focus on AD and Office 365

IT Service Desk Engineer: 1st & 2nd Line Support employer: Linnaeus Veterinary Limited

Avonvale Vets is an exceptional employer for aspiring veterinary professionals, offering a supportive environment where you can train to become a Registered Veterinary Nurse while balancing practical experience and academic study. Located in the picturesque Warwickshire, the practice fosters a close-knit team culture with ample opportunities for career progression, generous benefits including extensive CPD funding, and a strong focus on employee wellness and support.

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Contact Details:

Linnaeus Veterinary Limited Recruitment Team

We think you need these skills to ace IT Service Desk Engineer: 1st & 2nd Line Support

ServiceNow
1st Line Support
2nd Line Support
Active Directory (AD)
Office 365
Incident Management
Remote Support Tools