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For Companies At a Glance
- Tasks: Troubleshoot and resolve application issues while collaborating on exciting tech projects.
- Company: Join a forward-thinking IT team focused on innovation and digital transformation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact in tech by supporting cutting-edge applications and systems.
- Qualifications: Experience in technical support and strong knowledge of Microsoft Azure required.
The predicted salary is between 40000 - 50000 £ per year.
As an Applications Engineer within our IT team, you will be instrumental in maintaining the stability, scalability, and performance of our technology estate. You'll deliver 3rd line support across applications and systems, while also contributing to cross-functional projects that shape our digital future.
Responsibilities
- Triage, troubleshoot, and resolve application, data, and platform issues
- Provide 3rd line support across a wide range of business systems
- Configure, build, test, and implement application-based solutions
- Collaborate with cross-functional teams to deliver technical solutions aligned to business needs
- Develop and maintain integrations across systems and environments
- Implement process automation using SaaS and low‑code tools
- Support Azure services, including event management, permissions, storage, and integrations
- Work with automation and data tools such as PowerShell, SQL, Azure Data Factory, and Logic Apps
- Troubleshoot and support both commercial off the shelf (COTS) and bespoke applications
- Maintain clear documentation for systems, processes, and best practices
- Identify opportunities for system optimisation and continuous improvement
- Partner with wider teams to support shared services and investigations
Qualifications
- 4+ years in a Service Desk or technical support environment
- 2+ years in 2nd/3rd line application support (COTS and bespoke systems)
- Hands‑on experience with application development or SaaS configuration
- Strong knowledge of Microsoft Azure (Logic Apps, Data Factory, Azure Portal)
- Proficiency in PowerShell scripting
- Experience with SQL and data integration processes
- Familiarity with Agile methodologies
Desirable Qualifications
- Exposure to DevOps practices (CI/CD pipelines)
- Experience in digital transformation initiatives
- Knowledge of Python, JavaScript, or other scripting languages
- Awareness of cybersecurity best practices
- Experience with Azure Databricks or similar tools
- Advanced Azure certifications (e.g., Solutions Architect)
- Additional cloud or data platform certifications
Certifications
- ITIL Foundation
- Azure Fundamentals
- DevOps Foundations (or equivalent)
Skills & Attributes
- Strong problem‑solving ability and attention to detail
- Strong interpersonal skills with a collaborative mindset
- Excellent communication skills, able to translate technical concepts for non‑technical audiences
- Ability to work independently and manage workload in a hybrid environment
- Proactive, adaptable, and confident in a fast‑changing landscape
Support Engineer employer: Linnaeus Group
Contact Detail:
Linnaeus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Support Engineer role.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of Azure services and PowerShell scripting. We want to see how you think on your feet!
✨Tip Number 3
Show off your problem-solving prowess! During interviews, share specific examples of how you've triaged and resolved application issues in the past. We love hearing about real-life scenarios that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who are eager to contribute to our digital future.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Support Engineer role. Highlight your 3rd line support experience and any relevant Azure knowledge to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about technology and how you can contribute to our team. Share specific examples of your problem-solving skills and collaborative projects.
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your experience with PowerShell, SQL, and Azure services. We love seeing candidates who are hands-on with application development and automation.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Linnaeus Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, PowerShell, and SQL. Be ready to discuss how you've used these tools in past roles, especially in troubleshooting and supporting applications. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share real-life scenarios where you've triaged and resolved application issues. Think about the steps you took, the challenges you faced, and how you collaborated with others to find solutions. This will demonstrate your strong problem-solving ability and attention to detail.
✨Emphasise Collaboration
Since the role involves working with cross-functional teams, be ready to talk about your experience collaborating with different departments. Highlight any projects where you contributed to technical solutions that aligned with business needs, showcasing your interpersonal skills and collaborative mindset.
✨Stay Current with Trends
Familiarise yourself with the latest trends in digital transformation and DevOps practices. Mention any relevant certifications or courses you've completed, and be prepared to discuss how you can apply this knowledge to optimise systems and processes at the company.