Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our team in delivering exceptional care and customer service to clients and patients.
- Company: Join Southfields Veterinary Specialists, a supportive and inclusive referral-only practice.
- Benefits: Enjoy career development, wellness programs, and staff discounts.
- Why this job: Make a real difference in a fast-paced environment while developing your skills.
- Qualifications: Experience in reception is preferred; veterinary experience is a bonus.
- Other info: We value diversity and authenticity, ensuring you can thrive at work.
The predicted salary is between 20000 - 25000 £ per year.
Desired Qualities
- Desire to provide the best clinical service to all our patients.
- Ability to help develop and shape a growing service.
- Ability to work as part of a team and individually.
- Inclination to learn and develop your clinical skills.
Requirements
- Experience in a general reception role; veterinary experience is not essential, but desired.
- Excellent command of written and spoken English.
- Professional and caring approach in all aspects of work.
- Evidence of Right to Work in the UK.
Southfields Veterinary Specialists are currently recruiting for a Client Care Assistant, who will support the existing Client Care and Administration teams in providing exceptional care and customer service to our clients and patients. As a Client Care Assistant you will work as part of a fast‑paced team integral to the running of the hospital. Main duties will include:
- General reception duties and telephony.
- Managing accounts and client management.
- Customer service, diary coordination, insurance claims and other general administration tasks.
Our purpose‑built referral‑only practice provides a supportive and pleasant environment for career development.
Career and Benefits
- Opportunities for career development, including access to a vast network of specialists, worldwide development opportunities, and a comprehensive wellbeing package that prioritises physical and mental health.
- Staff discount schemes.
- Life Assurance.
- Enhanced sickness pay.
- Enhanced equal family leave.
- E‑car salary sacrifice scheme.
- Employer contribution pension scheme.
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual flu jab, Cycle to work scheme.
- Recruitment referral reward scheme.
We are committed to fostering a culture that is inclusive and diverse, where you can be authentic and perform at your best.
Client Care Assistant in City of London employer: Linnaeus Group
Contact Detail:
Linnaeus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Assistant in City of London
✨Tip Number 1
Get to know the company! Research Southfields Veterinary Specialists and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and patients, being able to express yourself clearly and professionally is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really want to be part of the team at Southfields Veterinary Specialists.
We think you need these skills to ace Client Care Assistant in City of London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for providing top-notch clinical service. Share any experiences that highlight your desire to help others and how you can contribute to our growing service.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific qualities we’re looking for. Highlight your reception experience and any relevant skills that align with the Client Care Assistant role.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A caring approach is key in this role, so share a bit about yourself and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Linnaeus Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Care Assistant. Familiarise yourself with the specific duties mentioned in the job description, like managing accounts and providing exceptional customer service. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Communication Skills
Since excellent command of written and spoken English is crucial, practice articulating your thoughts clearly. Prepare examples from your past experiences where you effectively communicated with clients or colleagues. This will highlight your professional and caring approach, which is essential for the role.
✨Demonstrate Team Spirit
The ability to work as part of a team is key for this position. Think of instances where you've collaborated successfully with others, whether in a previous job or during your studies. Be ready to share these stories to show that you can thrive in a fast-paced environment.
✨Express Your Willingness to Learn
The job requires an inclination to learn and develop clinical skills. During the interview, express your eagerness to grow within the role and take advantage of the career development opportunities offered. Mention any relevant training or courses you’re interested in pursuing to further enhance your skills.