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- Tasks: Answer phones, welcome clients, book appointments, and keep the reception area tidy.
- Company: A vibrant customer service company in Basingstoke.
- Benefits: Full-time hours with varied shifts, including weekends.
- Why this job: Join a passionate team and make a difference in client care every day.
- Qualifications: Strong customer service skills and good IT proficiency required.
- Other info: Ideal for those who thrive in a fast-paced environment.
The predicted salary is between 28000 - 42000 £ per year.
A customer service company in Basingstoke is seeking a full-time receptionist. The role includes:
- Answering phones
- Welcoming clients
- Booking appointments
- Maintaining the reception area
Candidates should possess:
- Strong customer service skills
- Multitasking abilities
- Good IT proficiency
Experience in a similar role is preferred, but a passion for customer care is essential. Flexibility and the ability to perform under pressure are also required. This position involves working varied shifts, including weekends.
Client Care Coordinator – Veterinary Reception (Full-Time) in Basingstoke employer: Linnaeus Group
Contact Detail:
Linnaeus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Coordinator – Veterinary Reception (Full-Time) in Basingstoke
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We all know that a friendly smile and a positive attitude can go a long way, especially in a role like this one!
✨Tip Number 2
Practice your multitasking abilities before the interview. You might be asked how you handle multiple tasks at once, so having a few examples ready will impress the hiring team.
✨Tip Number 3
Don’t forget to highlight your IT proficiency! Familiarise yourself with common software used in reception roles, as it shows you're ready to hit the ground running.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Client Care Coordinator – Veterinary Reception (Full-Time) in Basingstoke
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your passion for helping others.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention the specific skills we’re looking for, like multitasking and IT proficiency, and explain how you meet those requirements.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember that this is a professional application. Strike a balance between being friendly and maintaining professionalism. Let your personality shine through, but keep it appropriate for a veterinary reception role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Linnaeus Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult clients or situations in the past. This will show that you understand the importance of client care, which is crucial for a Client Care Coordinator.
✨Show Off Your Multitasking Skills
Prepare to discuss how you manage multiple tasks at once. Think of specific instances where you juggled phone calls, appointment bookings, and client interactions simultaneously. This will demonstrate your ability to thrive in a busy reception environment.
✨Familiarise Yourself with IT Tools
Since good IT proficiency is key for this role, make sure you're comfortable with common software used in reception roles. If you know what systems they use, mention your experience with similar tools. This will highlight your readiness to hit the ground running.
✨Emphasise Your Flexibility
Be prepared to discuss your availability and willingness to work varied shifts, including weekends. Share any previous experiences where you adapted to changing schedules or worked under pressure, as this will show your commitment to the role.
