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- Tasks: Support the Accounts Team and manage maintenance issues for tenants and landlords.
- Company: Join Linley and Simpson, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday, and professional development support.
- Why this job: Make a real difference in property management while enjoying a fun and supportive workplace.
- Qualifications: Strong communication skills and a knack for negotiation are essential.
- Other info: Diverse and inclusive environment with great career growth opportunities.
The predicted salary is between 25000 - 25000 £ per year.
Welcome to Linley and Simpson, we’re known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 21 offices and over 250 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.
This is a full-time, permanent contract position located in Headingley Lane. The salary is £25,000 + bonus.
Let’s talk about the role. It involves:
- Supporting the Accounts Team with a variety of tasks including the processing of invoices, receipting rents, assisting with rent arrears.
- Processing payments and assisting with the management of our bank accounts.
- Dealing with tenants, over the telephone and via email, who have a maintenance issue with their property.
- Identifying the problem and assessing if it requires a contractor to visit or if it is user error.
- Liaising with landlords, tenants and contractors to facilitate a prompt and professional approach to repairs and maintenance, keeping all parties fully informed at all times and obtaining all necessary consents.
- Supporting the Customer Service Team with general administration tasks, processing Tenants files, chasing Tenants for documents/payments and assisting with the lettings season.
We’re looking for individuals with qualities such as:
- Strong communication skills to liaise effectively with landlords and tenants during renewals.
- Expertise in negotiation for favourable outcomes, balancing landlord interests and customer satisfaction.
- Ability to guide landlords through tenancy issues, facilitating informed decision-making.
- Track record of surpassing targets for contract renewals and rent increases.
- Thorough understanding of legal compliance in property management, ensuring accurate documentation.
At Linley and Simpson, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers.
- Our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Maintenance Coordinator employer: Linley and Simpson
Contact Detail:
Linley and Simpson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Linley and Simpson. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with landlords and tenants, it’s crucial to demonstrate your strong communication abilities. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've handled maintenance issues or tenant concerns in the past. Use specific examples to illustrate your ability to assess situations and find effective solutions.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Maintenance Coordinator
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Maintenance Coordinator role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we do with our landlords and tenants.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Linley and Simpson
✨Know the Company Inside Out
Before your interview, take some time to research Linley and Simpson. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Common Questions
Think about the key responsibilities of a Maintenance Coordinator and prepare answers for common interview questions related to those tasks. For instance, be ready to discuss how you would handle tenant complaints or manage communication between landlords and contractors.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might even want to role-play scenarios where you have to negotiate or resolve conflicts, as this will demonstrate your ability to handle real-life situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.