At a Glance
- Tasks: Assist tenants with maintenance issues and coordinate repairs with landlords and contractors.
- Company: Join Linley and Simpson, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellness resources, extra holiday, and support for professional development.
- Other info: Diverse and inclusive workplace with fun company socials and career growth opportunities.
- Why this job: Be part of a dynamic team that values your growth and well-being.
- Qualifications: Customer service experience and problem-solving skills are a plus, but training is provided.
The predicted salary is between 25000 - 26000 € per year.
Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Due to continued expansion, we're happy to offer you an exciting opportunity to join our dynamic team as a Maintenance Coordinator. This is a full-time, permanent position located in Horsforth. The salary ranges from £25,000-£26,000 depending on experience plus annual bonus.
Let's talk about the role. It involves:
- Dealing with tenants, over the telephone and via email, who have a maintenance issue with their property.
- Identifying the problem and assessing if it requires a contractor to visit or if it is user error.
- Liaising with landlords, tenants and contractors to facilitate a prompt and professional approach to repairs and maintenance, keeping all parties fully informed at all times and obtaining all necessary consents.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Self-motivated, well organised and experience of working within a customer service environment where you are reactive to customer’s needs.
- Great administrative skills and attention to detail.
- IT Literacy.
- Problem solving skills.
- Ideally someone who has previous experience in a similar role, however it is not essential but a basic knowledge of household maintenance issues will be an advantage, but not essential as a full structure training programme will be given to inexperienced candidates with the right qualities!
At Linley and Simpson, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Maintenance Consultant in Leeds employer: Linley and Simpson
At Linley and Simpson, we pride ourselves on fostering a supportive and inclusive work environment in Horsforth, where our employees are valued and encouraged to grow. With competitive salaries, a range of benefits including wellness resources, professional development funding, and a vibrant company culture that celebrates teamwork and diversity, we ensure that our Maintenance Consultants not only thrive in their roles but also enjoy a fulfilling career journey. Join us and be part of a dynamic team that puts people first and values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Consultant in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Maintenance Consultant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Linley and Simpson, understand their values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Linley and Simpson team!
We think you need these skills to ace Maintenance Consultant in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Maintenance Consultant role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in joining our team!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and find solutions, especially when it comes to maintenance issues!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Linley and Simpson
✨Know Your Stuff
Before the interview, brush up on common household maintenance issues. Even if you don’t have direct experience, showing that you understand basic problems and solutions will impress your interviewers at Linley and Simpson.
✨Customer Service Focus
Since this role involves dealing with tenants and landlords, be prepared to discuss your customer service experience. Think of specific examples where you’ve successfully resolved issues or provided excellent service, as this will demonstrate your ability to handle tenant queries effectively.
✨Show Your Organisational Skills
As a Maintenance Coordinator, being organised is key. Bring examples of how you’ve managed multiple tasks or projects in the past. This could be anything from scheduling appointments to keeping track of communications—show them you can juggle responsibilities!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how they measure success in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you too.
