Head Office Administrator

Head Office Administrator

Full-Time 24000 - 26000 £ / year (est.) No home office possible
Linley and Simpson

At a Glance

  • Tasks: Manage inbox, prepare notices, and ensure accurate fee administration.
  • Company: Join Linley and Simpson, part of the UK's leading lettings and estate agency network.
  • Benefits: Enjoy discounts, wellbeing resources, enhanced leave, and professional development support.
  • Why this job: Be part of a dynamic team that values people and offers career growth.
  • Qualifications: Customer service experience, strong interpersonal skills, and attention to detail.
  • Other info: Diverse and inclusive workplace with fun company socials.

The predicted salary is between 24000 - 26000 £ per year.

Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

This is a full-time, permanent position located in Horsforth. The salary ranges from £24,000 - £26,000 per annum.

Let's talk about the role. It involves:

  • Inbox Management: Collaborate with the team to manage the inbox, ensuring all enquiries are responded to promptly and accurately. All correspondence must be appropriately logged in Reapit.
  • Section 13 Notice Production: Prepare and issue accurate Section 13 Notices through Goodlord in a timely and compliant manner.
  • Fee Administration: Ensure all applicable fees are correctly added and recorded in Reapit.

We want to be a good fit for you too! We're looking for individuals with qualities such as:

  • Experience delivering fantastic customer service.
  • Excellent interpersonal skills and keen attention to detail.
  • Self-motivated and organised.

At Linley and Simpson, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:

  • Our smart spending app gives you discounts at over 900 retailers.
  • Our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
  • Our Employee Assistance Programme offers free counselling support sessions.
  • We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
  • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
  • You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
  • Celebrate your loyalty with special days and celebrations for length of service.
  • Planning for retirement? We’ve got you covered with that important pension pot.
  • We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
  • Our company socials bring our people together.

We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!

Head Office Administrator employer: Linley and Simpson

At Linley and Simpson, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. Located in Horsforth, our Head Office offers competitive salaries, comprehensive benefits including wellness resources and professional development funding, and a vibrant culture that celebrates teamwork and social engagement. Join us to be part of a dynamic team dedicated to putting people first while enjoying the perks of a rewarding career in the property sector.
Linley and Simpson

Contact Detail:

Linley and Simpson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Office Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Linley and Simpson. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for the interview by researching Linley and Simpson’s values and recent achievements. Show us you’re not just another candidate; demonstrate how your skills align with our mission of putting people first.

✨Tip Number 3

Practice common interview questions and have examples ready that showcase your customer service skills and attention to detail. We love hearing about real experiences that highlight your abilities!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in joining our team. Plus, it’s a great way to reiterate your enthusiasm for the role!

We think you need these skills to ace Head Office Administrator

Inbox Management
Customer Service
Interpersonal Skills
Attention to Detail
Self-Motivation
Organisational Skills
Reapit Software Proficiency
Goodlord Software Proficiency
Fee Administration
Compliance Knowledge
Communication Skills
Team Collaboration
Time Management

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.

Tailor Your Application: Make sure to tailor your application to the Head Office Administrator role. Highlight your experience in customer service and any relevant skills that match the job description. We love seeing how you fit into our team!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Linley and Simpson

✨Know Your Stuff

Before the interview, make sure you understand Linley and Simpson's values and services. Familiarise yourself with their approach to customer service and how they manage property transactions. This will help you demonstrate your alignment with their mission during the interview.

✨Showcase Your Skills

Prepare specific examples from your past experiences that highlight your customer service skills, attention to detail, and organisational abilities. Think about times when you successfully managed a busy inbox or handled multiple tasks efficiently, as these are key aspects of the Head Office Administrator role.

✨Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too.

✨Be Yourself

Linley and Simpson value diversity and inclusion, so be authentic during your interview. Let your personality shine through while discussing your qualifications. This will help you connect with the interviewers and show them how you can contribute to their vibrant team.

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