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- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a leading company with over 30 years of experience in home care.
- Benefits: Enjoy competitive salary, overtime pay, fantastic pension, and 33 days annual leave.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive environment.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK Driving Licence required.
- Other info: Access to award-winning training and a company van with tools provided.
The predicted salary is between 29000 - 34000 ÂŁ per year.
About The Role: HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! Location: Darlington. Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work. Salary – £34,800 – £38,950 (salary dependent upon experience). Plus a £1,500 guaranteed bonus in your first year.
Benefits
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to ÂŁ2,500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Responsibilities
At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About the Candidate
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, “can do” attitude
- Keen eye for detail and problem‑solving skills
Training & Support
- Week 1 – attend our Head Office in Walsall Monday – Friday, covering all things HomeServe, health and safety and providing you with your tools and equipment.
- Week 2 – be buddied up with an experienced HomeServe Plumbing Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
Next Steps
If you believe you are who we are looking for then click apply now! It’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has over 30 years of experience taking care of the nation’s homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Plumbing Engineer - Darlington employer: linkup
Contact Detail:
linkup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Dress the part! Even though it’s a plumbing role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Plumbing Engineer - Darlington
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Plumbing Engineer role. Mention specific experiences that relate to domestic plumbing and customer service – it’ll make you stand out to us!
Be Yourself: We love a proactive, 'can do' attitude! Let your personality shine through in your application. Share examples of how you've tackled challenges or provided excellent service in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at linkup
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with 1st and 2nd fix plumbing, as well as any specific systems you've worked on. This will show that you're not just a candidate, but someone who truly understands the job.
✨Show Off Your Customer Service Skills
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will highlight your proactive attitude.
✨Demonstrate Problem-Solving Abilities
Plumbing can often involve unexpected challenges. Be ready to discuss how you've tackled tricky situations in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them clear and impactful.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and support you'll receive, or how the team shares best practices. This shows your genuine interest in the role and helps you understand if HomeServe is the right fit for you.
