At a Glance
- Tasks: Inspect and maintain roof windows while delivering top-notch customer service.
- Company: Established client in the building materials sector with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and flexible working hours.
- Other info: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real difference in building safety and aesthetics.
- Qualifications: Experience in field servicing and a valid clean driving licence required.
The predicted salary is between 30000 - 30000 € per year.
We’re seeking an experienced Service Engineer for an established client in the building materials sector. Covers North West, North East, and Scotland. Focus on roof windows inspection/maintenance with strong customer service and independence.
What you’ll do as Service Engineer:
- Inspect, maintain, and repair roof windows; visit commercial/public sites and new builds
- Install accessories (e.g., blinds)
- Communicate with customers, address concerns, and deliver excellent service
- Complete service reports, record serial numbers and photos, and update completion certificates
- Promote health and safety; support internal/external teams
Requirements:
- Valid clean driving licence
- Field-based servicing experience
- Roofing experience and working at height training are desirable
- Proven experience in a similar role
Working details:
- Full-time, Monday–Friday, 40 hours
- Flexible start/finish; occasional overnight stays (expenses paid, door-to-door)
Benefits:
- Salary circa £30,000 (negotiable) plus overtime at 1.25x and 10% bonus
- Company van, fuel card; expenses paid during overnight stays
- Permanent, full-time role
Field Engineer in Newcastle upon Tyne employer: Linkster Recruitment
Linkster is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth within the building materials sector. As a Field Engineer, you will enjoy competitive salary packages, flexible working hours, and the chance to work independently while making a meaningful impact on customer satisfaction across the North West, North East, and Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the building materials sector and let them know you're on the hunt for a Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some hands-on experience with roof windows or similar products. This will not only boost your CV but also give you real-life stories to share during interviews that show your passion and expertise.
✨Tip Number 3
Practice your customer service skills! As a Service Engineer, you'll be interacting with clients regularly. Role-play common scenarios with friends or family to prepare for those tricky questions about handling customer concerns.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in field-based servicing and roofing. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of your customer service skills and any relevant projects you've worked on.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. We love candidates who can clearly express their thoughts and address concerns effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Linkster Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge about roof windows and the specific maintenance tasks involved. Familiarise yourself with common issues and solutions, as well as any relevant health and safety regulations. This will show that you're not just experienced but also genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you've handled customer concerns in the past. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will highlight your ability to communicate effectively and deliver excellent service.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills in the field. They might ask how you'd handle a tricky repair or an unhappy customer. Practise articulating your thought process clearly, as this will demonstrate your independence and decision-making abilities.
✨Dress for Success
Even though this is a field-based role, make sure you present yourself well for the interview. Wear smart-casual attire that reflects professionalism. It shows respect for the interviewers and sets a positive tone for the conversation.
