Sales Order Processor
Location: Cannock
Job Type: 13-week Temp to Perm
Salary: £26,500 (£13.77 p/h)
Working Hours: 37 hours per week, Monday to Thursday 08:30 - 16:30 and Friday 08:30 - 16:00.
Our well-established client in Cannock is renowned for its excellent reputation within the industry, supportive working environment, and outstanding facilities. They are currently seeking a dedicated Sales Order Processor to join their team at their prestigious distribution centre.
Key Responsibilities Sales Order Processor:
- Provide friendly and efficient customer service by managing inbound calls and emails related to orders and stock inquiries.
- Accurately process and manage incoming customer orders.
- Proactively manage key accounts and swiftly resolve any discrepancies, including assistance with customer credits and returns.
- Collaborate with various departments such as logistics, sales, and planning to ensure smooth operations regarding supply, credit, and delivery.
- Respond to customer inquiries in a timely and professional manner, ensuring high satisfaction levels.
- Arrange deliveries and keep customers updated on order statuses, providing accurate information about products and services.
- Perform general administrative tasks, including scanning documents and filing.
- Handle reception duties including greeting visitors and managing post.
- Follow-up with customers for feedback and to ensure satisfaction.
Requirements Sales Order Processor:
- Strong communication skills and a customer-focused approach.
- Ability to work collaboratively with diverse teams.
- Proficient in order processing and administrative tasks.
- Proactive problem-solving skills.
#J-18808-Ljbffr
