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For Companies At a Glance
- Tasks: Provide world-class customer service and manage incoming calls for a luxury brand.
- Company: Join a leading luxury brand known for its premium products and exceptional customer care.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a prestigious brand, engage with customers, and enhance your communication skills.
- Qualifications: A-level education preferred; experience in luxury retail or hospitality is a plus.
- Other info: Flexible shifts available, working 5 days a week on a rotation basis.
The predicted salary is between 24000 - 36000 £ per year.
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for five Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers.
£30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits
The role will involve working 5 days per week covering Monday to Sundays on a rotation basis, and there will be two shifts: 9:30am – 6:30pm and 12:00pm – 9:00pm.
Customer Service Advisor’s Core Duties
Customer Service Advisor’s Skills Required
Customer Service Advisor employer: LinkPoint Resources
Contact Detail:
LinkPoint Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the luxury brand's products and values. Understanding their offerings will help you engage confidently with potential customers and demonstrate your genuine interest in the brand.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing different customer scenarios can help you prepare for the types of interactions you might face in this role.
✨Tip Number 3
Showcase your experience with premium brands during any networking opportunities. Attend industry events or join relevant online forums to connect with professionals who can provide insights or referrals.
✨Tip Number 4
Be ready to discuss your ability to multi-task effectively. Think of examples from your past experiences where you successfully managed multiple responsibilities, as this is crucial for the role.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially with premium brands. Emphasise any roles where you've demonstrated outstanding communication and interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to provide world-class support. Mention specific experiences that align with the duties of the Customer Service Advisor role.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to multi-task, work in a team, and maintain professionalism in high-pressure situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LinkPoint Resources
✨Research the Brand
Before your interview, take some time to research the luxury brand you'll be representing. Understand their values, products, and customer service philosophy. This knowledge will help you demonstrate your genuine interest in the role and align your answers with the company's ethos.
✨Showcase Your Experience
Be prepared to discuss your previous experience in customer service, especially in premium environments. Highlight specific examples where you've provided exceptional service or resolved difficult situations. This will show that you have the skills needed for the role.
✨Demonstrate Communication Skills
As a Customer Service Advisor, outstanding communication is key. Practice articulating your thoughts clearly and confidently. During the interview, focus on maintaining eye contact and using positive body language to convey your enthusiasm and professionalism.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or customer service strategies. This shows your engagement and helps you assess if the company is the right fit for you.
