Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage customer interactions.
- Company: Join a prestigious high-end brand known for quality and excellence in customer service.
- Benefits: Enjoy a competitive salary, pension, medical benefits, and more perks.
- Why this job: Be part of a dynamic team that values customer experience and personal growth.
- Qualifications: Experience in high-end retail or hospitality, with strong communication skills required.
- Other info: Flexible shifts covering weekdays and weekends; perfect for students seeking valuable experience.
The predicted salary is between 36000 - 54000 £ per year.
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Supervisor to work for a leading high-end brand.
Salary: £45,000 per annum + Pension + Medical + Other Great Benefits
Work Schedule: Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm.
Core Duties:
- Showcase the brand and its many benefits and features to current and future customers
- Update the CRM system with customer details and requests
- Ensure customers have an excellent customer experience
- Keep stakeholders updated with progress
Skills Required:
- Experience within high-end retail, hospitality or hotels
- Experience as a Customer Services Supervisor offering superior customer service face-to-face
- Excellent communications and interpersonal skills
- Experience building and maintaining relationships with current and potential customers
- Experience using MS Office and CRM system
- Team player
- UK/EU Driving licence and driven for over 2 years
Are you enthusiastic about the Customer Service Supervisor’s job? Send us your CV in a Word format today.
Customer Services Supervisor employer: LinkPoint Resources Limited
Contact Detail:
LinkPoint Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Supervisor
✨Tip Number 1
Familiarise yourself with the high-end brand's values and products. Understanding their unique selling points will help you showcase the brand effectively during interviews.
✨Tip Number 2
Prepare examples of how you've provided superior customer service in previous roles. Be ready to discuss specific situations where you went above and beyond for customers.
✨Tip Number 3
Brush up on your CRM system knowledge. Being able to demonstrate your proficiency with CRM tools can set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by engaging with current employees or customers of the brand on social media. This can provide insights and demonstrate your enthusiasm for the role.
We think you need these skills to ace Customer Services Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end retail or hospitality. Emphasise your previous roles as a Customer Services Supervisor and any specific achievements that showcase your ability to provide superior customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention how your skills align with the core duties of the position, such as showcasing the brand and ensuring an excellent customer experience.
Highlight Relevant Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've built and maintained relationships with customers in past roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail, which is essential for a Customer Services Supervisor.
How to prepare for a job interview at LinkPoint Resources Limited
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in high-end retail or hospitality. Share specific examples of how you've provided superior customer service and resolved issues effectively.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to discuss how you build and maintain relationships with customers and stakeholders.
✨Familiarise Yourself with the Brand
Research the brand thoroughly before the interview. Understand its values, products, and customer base so you can showcase how you align with their mission and how you can contribute to enhancing the customer experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to handle difficult customers or improve a process, and be ready to explain your approach and the outcomes.
