Senior Business Analyst

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. This role is based at the Linklaters London office with a hybrid working model available.

About you

• Advanced understanding of Business Analysis tools and techniques across the full delivery lifecycle and mentors others in the team.
• Experience working on large and complex projects, programmes and products spanning multiple geographical locations, ideally including data, analytics, AI, automation or digital product delivery.
• Proven experience of working with a wide range of business stakeholders including lawyers, Partners or heads of function.
• Technical knowledge to interface confidently with delivery teams, architects, data engineers, data analysts and data scientists.
• Understanding of key data concepts such as structured and unstructured data, data visualisation, data taxonomy, data lineage, ETL, technical data requirements, data pipelines, data quality, metadata, data governance and enterprise platform data management.
• Experience working in Agile product teams, including discovery, backlog management, backlog refinement, sprint planning, showcases, retrospectives and close collaboration with product owners to translate business needs into epics, features and user stories.
• Excellent written and verbal communication skills with the ability to confidently communicate with the business at all levels of seniority in their language and translate these conversations to technology teams and vice versa.
• Significant experience of a wide variety of business analysis industry knowledge, methods and tools, including Azure DevOps, Mural, Visio, Tableau, Power BI, Behaviour Driven Development (BDD), Business Process Modelling Notation, Waterfall and Agile Delivery, UAT test scripts, Workshops and RFPs.
• Analytical thinker with strong attention to detail and the ability to build strong relationships with team members and senior stakeholders across the business.
• Comfortable and adept at dealing with ambiguity, conflicting priorities, complex and technical information with an ability to flex style as needed to communicate clearly and concisely.
• Ability to operate independently with limited supervision with sound judgement as to when to involve others / elevate.
• Able to assess commercial impact of product and project decisions, from a position of detailed understanding of corporate strategy and objectives.
• Works well with others and collaborates across teams building lasting relationships.
• Demonstrable ability to communicate effectively and work under pressure.
• A good listener but also asks probing questions to fully understand what’s needed.

Your role

• Engage in Business Analysis to the highest standards across the full project and product lifecycle covering problem statement definition, discovery, requirements management, process mapping, business change analysis, data analysis and running UATs.
• Work collaboratively with product owners, project and programme managers, delivery teams, architects, data engineers, data scientists, lawyers, Business Teams and other stakeholders to understand and define scope, objectives, benefits and BA deliverables, together with the timeframe for delivery.
• Lead requirements discovery and technical backlog management in partnership with product owners, translating business needs into clear epics, features, user stories, acceptance criteria and requirements traceability in Azure DevOps.
• Run large and complex workshops with diverse stakeholder groups, in person, virtually or a hybrid format.
• Elicit requirements within Agile or Waterfall methodologies and translate business outcomes into clear functional and non-functional requirements.
• Bring a practical understanding of data to discussions, including the ability to speak confidently with data engineers, data scientists and analytics teams.
• Support any third party selection processes by providing the business requirements.
• Run / support UAT by producing UAT scripts, running UAT sessions and capturing feedback.
• Support the Testing team; provide acceptance criteria, review test scripts and system testing and close out any questions raised.
• Support the training team to produce any necessary materials for project rollout to end users.
• Take an active role with product, project and programme team members to identify risks and issues and suitable mitigations or solutions to rectify them.
• Promote the value of Business Analysis across the firm and why the role is pivotal to the successful outcome for products or projects.
• Manage complex and challenging stakeholders to successful outcomes.
• Advocate and conduct knowledge sharing across the BA team with mentoring opportunities available.
• Demo analysis tools and techniques in BA team meetings.

Our Benefits

• Health & Wellbeing: Private Medical Insurance, Free in-house fitness centre and subsidised health club memberships, Free onsite GP service and periodic health assessments.
• Finance: Pension and flexible savings options, Income protection and life assurance, Mortgage advice and will-writing services.
• Family & Lifestyle: Electric car and cycle to work schemes, Emergency family care, Additional holiday/birthday leave, Maternity/paternity/shared parental leave, Travel insurance and season ticket loan.
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks).

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future.

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.