Reward Assistant (6 month contract) in London

Your role is to support the delivery of the firm’s reward strategy and programmes. The Reward Assistant will assist the Reward team with the provision of benefit programs within the firm for both UK staff and global Partners and provide first line advice and guidance on reward and benefits queries.

Key Responsibilities

• Own the monthly reporting processes ensuring accurate and timely delivery of benefit information to payroll and vendors.
• Conduct data checks and data reconciliations to ensure accurate information is processed and held on different HR and vendor systems.
• Reconcile and process vendor invoices.
• Own and run the partner benefit payment process which includes being the first point of contact for partner queries.
• Provide benefit recharges and year end accruals to finance team annually.
• Support key annual reward processes including UK staff and global Partner benefit renewals, managing the data and liaising with the vendors.
• Manage the Reward Mailbox, monitoring and answering employee and partner benefit queries.
• Act as first line support, escalating more complex cases to other members of the reward team.
• Highlight themes from the questions asked to develop and enhance benefit communications.
• Identify problems and propose improvements to efficiencies in ways of working.
• Maintain our online benefits portal; supporting the maintenance and further development including troubleshooting and resolving issues.
• Ensure data and information accuracy, updating and improving communications.
• Support with the testing and roll out of project windows throughout the year.
• Support with the development and roll out of employee and partner communications to maximise engagement with our benefits.
• Provide general admin support to the wider Reward team, including attending benefit supplier meetings and supporting ad-hoc Reward projects.

Education

• 3 A’ levels or equivalent, degree educated or CIPD qualified (desirable).

Experience

• Analytical – able to manipulate and analyse large data sets using advanced Excel techniques e.g. lookups and pivot tables.
• Strong numerical skills.
• Attention to detail – precision in handling data to ensure accuracy of reports and calculations.
• Problem solving – ability to identify issues and discrepancies in data or processes and come up with effective solutions.
• Organisation – efficient in managing multiple deadlines, proactive with strong prioritisation skills.
• Communication – clear and concise written and verbal communication.
• Prior reward/benefits experience is preferred, however an interest in reward and willingness to learn are key.

Characteristics

• Empathetic – understanding and being sensitive when responding to employee and partner questions regarding their benefits.
• Adaptable - flexible, comfortable working in a constantly evolving team.
• Collaborative – able to work cooperatively across the different teams in HR.
• Pro-active – demonstrates common sense and initiative for process improvement.

Office and system skills

• Strong Excel experience and capability to create files/review data using lookups, pivot tables and graphs.
• Workday HR experience or another HR system.

Key relationships

• Building and maintaining relationships with key stakeholders e.g., wider HR team, payroll, global mobility, and tax teams.
• Negotiating and persuasion when working with benefits vendors to achieve the best outcomes for the firm.

Technical Skills

• This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job.

Application Policy

• Applications and CVs (direct or via agency) are only accepted online via the portal.
• Queries related to this role must be directed to the recruitment team (tempbtrecruitment@linklaters.com) and not partners, practices or stakeholders.