Head of CoE Revenue Lifecycle Management in London

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

You will join a globally diverse and high-performing Finance function that plays a critical role in safeguarding the firm's financial health and enabling strategic decision-making. As Head of CoE Revenue Lifecycle Management, you will lead the transformation, standardisation and continuous improvement of the firm's billing, e-billing, client finance and client reporting functions, ensuring efficient, compliant and client-focused operations across the revenue lifecycle. Working closely with stakeholders across the business and the wider Finance network, you will drive operational excellence, champion process optimisation, and lead a diverse team, fostering a collaborative culture that supports innovation, continuous improvement and exceptional client service.

Your Key Responsibilities:

• Own and lead the firm’s global Revenue Lifecycle Management process and programme, ensuring alignment with the firm’s strategic objectives, financial priorities and global regulatory requirements.
• Drive the continuous improvement, standardisation and optimisation of end-to-end revenue lifecycle processes, from matter inception through billing, revenue recognition and cash collection, enhancing efficiency, control and client experience.
• Partner with the CFO, Finance Leadership Team and senior business stakeholders to deliver strategic initiatives that improve financial performance, strengthen governance and support firmwide transformation.
• Lead the global billing and e-billing functions, establishing consistent standards, overseeing operational performance, and working closely with Technology, Compliance and client teams to support system enhancements and service excellence.
• Act as the firm’s subject matter expert for billing, revenue recognition and revenue-related policies, ensuring processes remain fit for purpose, compliant and aligned to evolving business needs.
• Develop and maintain robust revenue controls, performance metrics and service standards, proactively identifying and mitigating revenue leakage, operational risks and opportunities for improvement.
• Foster strong relationships with partners, practice groups, Finance Centres of Excellence, global revenue teams and shared service functions to drive billing discipline, working capital performance and adherence to best practice.
• Lead, coach and develop a high-performing global team, promoting a culture of collaboration, accountability, continuous learning and innovation, while driving the adoption of automation, AI and digital solutions across revenue operations.

What we’re looking for:

• Significant experience leading global billing or revenue operations within a professional services environment, ideally within the legal sector, with a proven track record of driving revenue optimisation, operational excellence and large-scale transformation initiatives.
• Strong expertise in billing, e-billing and client financial operations, with a detailed understanding of revenue lifecycle processes, financial controls and associated technologies.
• An accomplished people leader with experience managing and developing high-performing, geographically dispersed or multi-disciplinary teams, fostering engagement, accountability and continuous development.
• Excellent analytical, problem-solving and project management skills, with the ability to translate complex data and business challenges into practical, commercially focused solutions.
• Strong stakeholder management and influencing skills, with the confidence to build consensus, challenge constructively and communicate effectively with senior leaders, partners and cross-functional teams.

What's on offer:

This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• Health & Wellbeing: Private Medical Insurance, Free in-house fitness centre and subsidised health club memberships, Free onsite GP service and periodic health assessments.
• Finance: Pension and flexible savings options, Income protection and life assurance, Mortgage advice and will-writing services.
• Family & Lifestyle: Electric car and cycle to work schemes, Emergency family care, Additional holiday/birthday leave, Maternity/paternity/shared parental leave, Travel insurance and season ticket loan, Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks).

If you think this role would suit you, please click apply below. We look forward to hearing from you!

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders.