eDiscovery Manager in London

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

The Role

We are looking for an eDiscovery Manager to provide expert consulting and technical advice, with a particular focus on eDiscovery solutions. This role will drive global policies and ensure consistent implementation across regions by collaborating with senior leadership to align strategy and objectives. Acting as a subject matter expert in contentious LegalTech, you will also mentor team members to develop their expertise and deliver projects to the highest standards. You will join a globally connected, high-performing team that supports lawyers and practice groups in delivering exceptional client service and operational excellence.

Your Key Responsibilities:

• Provide expert advice and support to contentious practices globally on all aspects of eDiscovery and other LegalTech tools.
• Ensure compliance with best practices, processes, and quality control across regions, maintaining consistency in service delivery.
• Enhance client relationships through direct engagement, ensuring matter optimisation aligns with client needs.
• Oversee project management and actively participate in projects from inception to completion, ensuring timely and effective delivery.
• Develop and implement policies for efficient resource allocation, balancing client requirements with regional demand.
• Collaborate with the Matter Optimisation Contentious Portfolio Manager to introduce new processes and workstreams, including Gen AI use cases.
• Provide technical expertise to troubleshoot and resolve issues, ensuring systems and services operate effectively.
• Assist in designing and delivering training programmes and materials for a range of end users.

What we’re looking for:

• Extensive experience (8+ years) in driving matter optimisation and implementing best eDiscovery practices within a global professional services environment, ideally in the legal sector.
• Proven track record in managing and delivering multiple LegalTech projects, with strong project planning and execution skills.
• Demonstrated ability to lead and develop high-performing teams, including resource allocation and performance management in complex, fast-paced settings.
• Strong technical proficiency in Relativity administration, including user access, security controls, performance monitoring, and advanced analytics; Relativity Master certification is highly desirable.
• Excellent understanding of pricing, profitability, and service delivery models within the legal industry, with a focus on innovation and continuous improvement.
• Professional certifications such as PMP or ITIL would be an advantage.

What’s on offer:

This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you’ll be making to our success. These include:

• Health & Wellbeing: Private Medical Insurance, Free in-house fitness centre and subsidised health club memberships, Free onsite GP service and periodic health assessments.
• Finance: Pension and flexible savings options, Income protection and life assurance, Mortgage advice and will-writing services.
• Family & Lifestyle: Electric car and cycle to work schemes, Emergency family care, Additional holiday/birthday leave, Maternity/paternity/shared parental leave, Travel insurance and season ticket loan, Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks).

If you think this role would suit you, please click apply below. We look forward to hearing from you!

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders.

At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future.

This is Linklaters.

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.

Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.