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For Companies At a Glance
- Tasks: Build and deepen relationships with priority financial institution clients while driving revenue growth.
- Company: Join Linklaters, a global law firm known for its collaborative and inclusive culture.
- Benefits: Enjoy a supportive environment with opportunities for professional development and career growth.
- Why this job: Make a real impact in client relationships and strategic business development.
- Qualifications: Experience in client relationship management and strong communication skills are essential.
- Other info: Dynamic role with a focus on innovation and teamwork in a diverse setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.
As a Client Relationship Manager in our Financial Institutions Sector Cluster, you will play a key role in delivering Linklaters’ Clients & Sectors strategy. You will work in partnership with relationship partners, global client teams and the broader partnership to build and deepen relationships with a portfolio of priority financial institution clients. Drawing on the firm’s full international capability and all available resources, you will focus on strengthening client relationships, shortening the sales cycle and driving profitable revenue growth.
Your main responsibilities will include:
- Work with relationship partners to analyse Financial Institutions clients, identify white‑space and spot strategic opportunities, with a focus on complex, high‑margin work.
- Develop and implement targeted client plans with BDM colleagues and fee earners, incorporating clear, accountable SMART objectives.
- Lead proactive business development and marketing activities aligned to client plans and firm strategy, including cross‑selling, new business introductions and development of new work streams.
- Identify business growth opportunities from market and sector developments and communicate tailored insights to key client stakeholders.
- Build and maintain strong relationships with key client contacts, demonstrating high responsiveness and a collaborative approach.
- Manage and support fee negotiations and client fee proposals, including global panel submissions and fee arrangements, in collaboration with relationship partners and the Pricing Team.
- Plan for and attend client relationship meetings, capture and drive follow‑up on agreed actions, and prepare client presentations, value‑add reports and management information.
- Facilitate and lead (where appropriate) structured client feedback, ensure resulting actions are implemented and communicate outcomes back to clients.
- Act as an internal point of contact for panel arrangements, ensuring clear communication of terms and related obligations across the firm.
- Monitor financial performance and overall exposure of client relationships and escalate issues to relationship partners or Sector Leaders as required.
- Coordinate with BDM and other Business Teams so client teams have the right resources, understand client structures and share knowledge effectively.
- Take a strategic approach to client investment, including planning and leveraging secondments and overseeing the delivery of differentiating value‑added services.
- Support the implementation and effective use of Salesforce to manage client activities and enhance visibility and connectivity across key client relationships.
We are ideally looking for:
- Relevant client relationship experience in legal or professional services.
- Experience identifying strategic opportunities and helping to win work from financial institution sector clients.
- Strong relationship‑building skills, with the ability to develop trust with clients, internal client teams and stakeholders at all levels.
- Strong written and verbal communication skills, with the ability to influence, drive change, challenge constructively and share knowledge.
- A high degree of commercial acumen: strategic thinker, able to prioritise, make decisions, influence and gain buy‑in.
- Proven planning and project management skills: results‑oriented and resourceful.
- Knowledge of client relationship management.
Client Relationship Manager, Financial Institutions- 12 month FTC in London employer: Linklaters
Contact Detail:
Linklaters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager, Financial Institutions- 12 month FTC in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial institutions sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers or clients, let your authentic self shine through. They want to see how you fit into their culture, so be engaging and demonstrate your collaborative spirit.
✨Tip Number 3
Prepare for interviews by researching the firm’s recent projects and client relationships. Bring insights to the table that show you understand their business and can contribute to their goals. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After meetings or interviews, send a quick thank-you note. It shows appreciation and keeps you on their radar. Plus, it’s a great opportunity to reiterate your interest in the role and the value you can bring.
We think you need these skills to ace Client Relationship Manager, Financial Institutions- 12 month FTC in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your relevant experience in client relationship management, especially within the financial institutions sector. We want to see how your skills align with our needs!
Showcase Your Communication Skills: Since strong written and verbal communication is key for this role, use your application to demonstrate these skills. Be clear, concise, and engaging in your writing. Remember, we’re looking for someone who can influence and drive change!
Highlight Your Strategic Thinking: We love a strategic thinker! In your application, share examples of how you've identified opportunities and developed plans that led to successful outcomes. This will show us you have the commercial acumen we value.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Linklaters
✨Know Your Clients
Before the interview, research Linklaters' key financial institution clients. Understand their needs and challenges, and think about how you can contribute to strengthening those relationships. This will show your proactive approach and genuine interest in the role.
✨Demonstrate Collaboration Skills
Since the role requires working closely with relationship partners and global client teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight your ability to work in a team and how you’ve contributed to achieving common goals.
✨Showcase Your Strategic Thinking
Be ready to discuss how you've identified strategic opportunities in previous roles. Prepare specific examples where your insights led to business growth or improved client relationships. This will demonstrate your commercial acumen and ability to think critically.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Prepare to discuss how you would handle fee negotiations or develop client plans. This will showcase your problem-solving skills and readiness to take on the responsibilities outlined in the job description.
