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For Companies At a Glance
- Tasks: Drive client engagement and revenue growth in Healthcare and Life Sciences.
- Company: Join Linklaters, a global law firm with a collaborative culture.
- Benefits: Enjoy private medical insurance, fitness perks, and flexible working options.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: Experience in client development and strong relationship-building skills required.
- Other info: Hybrid working model available with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind‑set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.
The Role
As a Client Relationship Manager, you will play a key part in delivering the Firm’s Clients & Sectors strategy, working closely with relationship partners to drive revenue growth, strengthen client engagement, and ensure an exceptional client experience. Supported by a globally diverse Business Development & Marketing (BDM) team, you’ll collaborate across the firm to implement best-in-class CRM practices and strategic initiatives. This role offers varied projects, opportunities for learning, and a supportive, collegiate environment where teamwork and innovation thrive.
Your Key Responsibilities
- Build deep sector knowledge in Healthcare and Life Sciences, understanding market trends and client priorities to position the firm for growth.
- Work with partners to identify new opportunities through white‑space analysis and data‑driven insights, focusing on high‑value, complex work.
- Deliver sector‑specific business development initiatives and proactive client engagement to strengthen relationships and drive revenue.
- Manage a portfolio of key clients, ensuring effective account planning, cross‑selling across practices, and accurate reporting.
- Analyse market intelligence and client feedback to inform strategies, improve client experience, and support pipeline development.
- Contribute to winning strategies and high‑quality pitch submissions, collaborating on compelling proposals and presentations.
- Champion best practice in CRM and account management, leveraging Salesforce to track activity and enhance connectivity.
- Foster strong relationships with partners, sector leaders, and the wider BDM team to deliver seamless, client‑focused service.
What We’re Looking For
- Proven experience in client development within legal or professional services, ideally with exposure to Healthcare and Life Sciences.
- Strong relationship‑building skills, with the ability to earn trust and collaborate effectively with sector leaders and client teams.
- Commercial awareness and the ability to quickly develop knowledge of Healthcare and Life Sciences industry trends.
- Excellent communication skills, with attention to detail across writing, presentations, and reporting.
- Confidence in using CRM tools and data‑driven insights to support account planning and strategic decision‑making.
- A proactive mindset with experience identifying opportunities and contributing to winning new business.
What’s On Offer
This role can be based in our London offices, with a hybrid working model available.
Benefits
- Health & Wellbeing
- Private Medical Insurance
- Free in‑house fitness centre and subsidised health club memberships
- Free onsite GP service and periodic health assessments
- Finance
- Pension and flexible savings options
- Income protection and life assurance
- Mortgage advice and will‑writing services
- Family & Lifestyle
- Electric car and cycle to work schemes
- Emergency family care
- Additional holiday/birthday leave
- Maternity/paternity/shared parental leave
- Travel insurance and season ticket loan
- Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)
If you think this role would suit you, please click apply below. We look forward to hearing from you!
Technical Skills
This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.
Application Policy
Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders.
Client Relationship Manager, Healthcare & Life Sciences employer: Linklaters
Contact Detail:
Linklaters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager, Healthcare & Life Sciences
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Healthcare and Life Sciences sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers or during interviews, demonstrate your understanding of market trends and client priorities. This will show them you're not just another candidate; you're someone who truly gets the industry.
✨Tip Number 3
Be proactive! If you see an opportunity to contribute to a project or initiative, jump in. Whether it’s suggesting a new client engagement strategy or offering insights from your research, showing initiative can set you apart from the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Linklaters. Don’t miss out on the chance to be part of a supportive and innovative environment!
We think you need these skills to ace Client Relationship Manager, Healthcare & Life Sciences
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to reflect the values and culture of Linklaters, showing that you’re not just a fit for the role but also for the team.
Showcase Your Experience: Highlight your relevant experience in client development, especially within Healthcare and Life Sciences. Use specific examples to demonstrate how you've successfully built relationships and driven revenue growth in previous roles.
Be Clear and Concise: When crafting your application, keep it clear and to the point. Avoid jargon and ensure your communication is straightforward. This will help us see your attention to detail and your ability to convey complex ideas simply.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team.
How to prepare for a job interview at Linklaters
✨Know Your Sector
Before the interview, dive deep into the Healthcare and Life Sciences sectors. Familiarise yourself with current trends, challenges, and opportunities. This will not only show your enthusiasm but also help you engage in meaningful conversations about how you can contribute to the firm's growth.
✨Showcase Relationship-Building Skills
Prepare examples that highlight your ability to build and maintain strong client relationships. Think of specific instances where you've earned trust or collaborated effectively with teams. This is crucial for a Client Relationship Manager role, so make sure to emphasise your interpersonal skills.
✨Be Data-Driven
Since the role involves using CRM tools and data insights, come prepared to discuss how you've used data in past roles to inform strategies or improve client experiences. Mention any experience with Salesforce or similar platforms to demonstrate your technical proficiency.
✨Prepare for Collaborative Scenarios
Expect questions that assess your teamwork and collaboration skills. Think of situations where you've worked with diverse teams to achieve common goals. Highlight your proactive mindset and how you’ve contributed to winning new business through effective collaboration.
