Client Manager - Corporate, Contentious and Projects - Re:link (12m FTC)

Role Overview

As the Client Manager for the Corporate, Contentious & Projects (CCP) Client Desk at Re:link, you will lead the desk’s client‑sales activities, manage senior client relationships, and drive revenue growth by matching high‑quality Re:link consultants to roles across a broad range of practice areas.

Responsibilities

• Own all sales opportunities for the desk, both those allocated to Client Advisors and those personally managed.
• Set and achieve sales targets for both individuals and the desk, driving revenue and profit growth.
• Manage the end‑to‑end sales process: engage and negotiate with clients, match Re:link consultants to roles, determine pricing, and secure commitments.
• Cross‑sell the broader Limitless capabilities to clients and internal stakeholders in alignment with firm strategy.
• Engage with Re:link consultants on client sales opportunities, addressing testing, briefings, fees, terms, availability and conflict resolution.
• Maintain placement relationships through proactive communication with clients, consultants, and partners, ensuring satisfaction and resolving issues.
• Resolve pricing, time‑recording and invoicing queries in collaboration with Finance and Operations.
• Support the Head of Re:link and the wider Client team in developing business opportunities, expanding client relationships, and promoting collaboration with partners and practice groups.
• Ensure client needs are met and sales targets achieved through strong communication and alignment with business goals.
• Line‑manage Client Advisor(s): oversee performance and support development.
• Collaborate with other desks as needed to meet business demands.

Qualifications

• Comparable experience in flexible legal resourcing or alternative legal services platform.
• Experience in a law firm or partnership setting (valued).
• Energetic, driven and proactive, with a commercial and client‑focused mindset.
• Measured, mature, with sound judgement and an awareness of when to escalate matters and seek other viewpoints.
• Committed, collaborative team player, willing to help the wider Re:link team embody a one‑team approach.
• Natural rapport with people, confident and articulate, comfortable dealing with senior clients and stakeholders.
• Brings structure, discipline and focus; attention to detail; ability to manage competing priorities.
• Strong background or experience in one or more of the following practice areas: Corporate, Technology & Media, Litigation & Arbitration, Investment Funds, Real Estate, Employment & Incentives, Energy & Infrastructure.

Benefits

• Health & Wellbeing – private medical insurance.
• Finance & Protection – pension, flexible savings options, income protection and life assurance, mortgage advice and will‑writing services.
• Family & Lifestyle – emergency family care, additional holiday/birthday leave, maternity/paternity/shared parental leave.
• Electric car and cycle‑to‑work schemes.
• Travel insurance and season ticket loan.
• Option to join sports and social clubs.
• Hybrid working model available.

Key Technical Skills

• Business Origination
• Client Presentation
• Strategy
• Client Relationship Management
• Client Support
• Commercial Awareness
• Commercial Negotiation
• Cross‑Selling
• Domain Expertise
• New Business Development
• Sales Strategy Development

Equal Opportunity Statement

We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.