Change Communications Lead

Change Communications Lead

Full-Time 36000 - 60000 € / year (est.) No home office possible
Linklaters

At a Glance

  • Tasks: Lead communications for major change programmes and engage with diverse audiences.
  • Company: Join Linklaters, a global law firm that values collaboration and inclusivity.
  • Benefits: Enjoy health perks, flexible working, and additional leave options.
  • Other info: Hybrid working model available with excellent career development opportunities.
  • Why this job: Shape impactful messaging during transformative changes in a supportive environment.
  • Qualifications: Experience in internal communications and strong stakeholder engagement skills.

The predicted salary is between 36000 - 60000 € per year.

About us: Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

The Role: The Change Communications Lead shapes and delivers the communications strategy for major change and transformation programmes at Linklaters. Reporting into the Head of People Communications, this role provides senior‑level counsel on messaging, engagement, and stakeholder management to ensure clarity and confidence during organisational change. You will translate complex business transformation topics into accessible, impactful messaging that supports adoption and aligns with the firm’s values and strategic objectives.

Your Key Responsibilities:

  • Lead the strategic communications approach for major change programmes, including technology transformation, operating model shifts, restructures, and new ways of working.
  • Partner with senior stakeholders and programme leads to shape core messages, engagement objectives, and communications roadmaps, adapting plans as projects evolve.
  • Ensure communications are relevant, empathetic, and accessible for diverse audiences across regions and functions.
  • Draft, edit, and review complex materials such as programme updates, FAQs, presentations, and leadership briefings.
  • Advise on best practice for managing stakeholder expectations and addressing questions, resistance, or feedback throughout the change journey.
  • Oversee engagement activities (e.g., town halls, workshops, intranet updates), working closely with the People Communications team and wider internal partners.
  • Monitor feedback and data to assess the effectiveness of change communications, using insights to drive continuous improvement.
  • Support the creation of toolkits, messaging guides, and training to enable local offices and managers to cascade consistent communications.

What we’re looking for:

  • Proven experience leading internal communications for major change or transformation programmes within large or complex organisations.
  • Ability to translate technical, business, or cultural change initiatives into clear, compelling messages for diverse audiences.
  • Strong track record of partnering with senior stakeholders and providing communications counsel in high‑impact or sensitive contexts.
  • Expertise in campaign planning, audience segmentation, and multi‑channel delivery, with a focus on measurable outcomes.
  • Advanced written and verbal communication skills, combined with emotional intelligence and resilience in fast‑paced environments.

What’s on offer: This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you’ll be making to our success.

  • Health & Wellbeing: Private Medical Insurance, Free in‑house fitness centre and subsidised health club memberships, Free onsite GP service and periodic health assessments.
  • Finance: Pension and flexible savings options, Income protection and life assurance, Mortgage advice and will‑writing services.
  • Family & Lifestyle: Electric car and cycle to work schemes, Emergency family care, Additional holiday/birthday leave, Maternity/paternity/shared parental leave, Travel insurance and season ticket loan, Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks).

If you think this role would suit you, please click apply below. We look forward to hearing from you!

Technical Skills: This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy: Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders.

Change Communications Lead employer: Linklaters

Linklaters is an exceptional employer that prioritises a positive and inclusive work culture, fostering collaboration and innovation among its employees. With a strong focus on employee wellbeing, the firm offers comprehensive benefits including private medical insurance, fitness facilities, and flexible working arrangements in its London offices. The opportunity for professional growth is enhanced through engagement in meaningful change initiatives, making it an ideal environment for those seeking to make a significant impact while advancing their careers.

Linklaters

Contact Detail:

Linklaters Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Change Communications Lead

Tip Number 1

Network like a pro! Reach out to current or former employees at Linklaters on LinkedIn. A friendly chat can give you insider info and might even lead to a referral. Remember, it’s all about who you know!

Tip Number 2

Prepare for the interview by understanding their values and culture. Linklaters is all about collaboration and inclusivity, so think of examples from your past that showcase these traits. Show them you’re a perfect fit!

Tip Number 3

Practice your communication skills! As a Change Communications Lead, you’ll need to convey complex ideas simply. Try explaining a tricky concept to a friend and see if they get it. Clear communication is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Team Linklaters. Let’s get you that interview!

We think you need these skills to ace Change Communications Lead

Change Communications Strategy
Stakeholder Management
Messaging Development
Engagement Objectives
Audience Segmentation
Campaign Planning
Multi-Channel Delivery

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Change Communications Lead role. Highlight your experience in leading internal communications for major change programmes, and don’t forget to showcase how you can translate complex topics into clear messages.

Showcase Your Stakeholder Skills:We want to see your ability to partner with senior stakeholders. Include examples of how you've provided communications counsel in high-impact situations. This will demonstrate your capability to navigate sensitive contexts effectively.

Be Clear and Concise:When drafting your application, keep it straightforward and impactful. Use clear language that reflects your advanced written communication skills. Remember, we’re looking for compelling messaging that resonates with diverse audiences.

Apply Through Our Website:Don’t forget to submit your application through our online portal! It’s the best way to ensure your application gets seen by the right people. We can’t wait to hear from you!

How to prepare for a job interview at Linklaters

Understand the Change Landscape

Before your interview, dive deep into Linklaters' recent change initiatives and transformations. Familiarise yourself with their strategic objectives and how effective communication plays a role in these changes. This will help you demonstrate your understanding of the firm's environment and how you can contribute.

Showcase Your Stakeholder Management Skills

Prepare examples that highlight your experience in partnering with senior stakeholders. Be ready to discuss how you've provided counsel in high-impact situations and how you managed expectations during previous change programmes. This will show that you can navigate complex organisational dynamics.

Craft Clear and Compelling Messages

Practice translating complex topics into simple, engaging messages. Bring examples of materials you've created, like presentations or FAQs, that effectively communicated change. This will illustrate your ability to make information accessible for diverse audiences, which is crucial for the role.

Emphasise Emotional Intelligence

In a fast-paced environment, emotional intelligence is key. Prepare to discuss how you've handled resistance or feedback during change processes. Share specific instances where your empathy and resilience made a difference, showcasing that you can maintain clarity and confidence even in challenging situations.