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For Companies At a Glance
- Tasks: Own and evolve the CMDB product strategy while collaborating with cross-functional teams.
- Company: Join a leading enterprise in IT Service Management with a focus on innovation.
- Benefits: Enjoy competitive holiday allowance, pension contributions, private medical care, and life assurance.
- Other info: Hybrid working model with flexible requests considered based on team needs.
- Why this job: Make a real impact by improving data quality and governance in a dynamic environment.
- Qualifications: Strong ServiceNow CMDB expertise and proven Agile product ownership experience required.
The predicted salary is between 80000 - 100000 ÂŁ per year.
About the role
We’re hiring a CMDB Product Manager to own and evolve a complex ServiceNow CMDB capability within a large enterprise IT Service Management environment. You will work with engineering, platform, security, risk and operations teams to improve CMDB quality, governance, adoption, and value across technology services. This role suits someone who can combine deep ServiceNow CMDB expertise with strong product ownership, data governance, and stakeholder leadership.
What you’ll do
- Own the CMDB product strategy, roadmap and outcomes (OKRs, backlog, prioritisation, release planning).
- Lead cross-functional delivery across internal squads and vendor partners.
- Define and improve CMDB operating model, process, and governance in line with enterprise standards and regulatory needs.
- Drive data quality, critical data elements, lineage, attestations, and automated controls monitoring.
- Build and publish MI and performance reporting to support decision-making and continuous improvement.
- Create and maintain clear process documentation to ensure repeatable service delivery.
- Deliver training and enablement for teams adopting new CMDB processes and standards.
- Identify, manage and escalate risk and control issues related to technology standards and service processes.
What we’re looking for (must-have)
- Strong ServiceNow CMDB expertise, including CSDM, ITOM Discovery, and IRE policy design.
- Proven Agile product ownership, running backlogs and release planning, and leading delivery across multiple teams.
- Strong data governance and quality management, including controls, attestations, compliance monitoring and MI/reporting.
Nice to have
- CMDB integration with ITAM / SAM / HAM.
- Exposure to Change, Vulnerability, or Identity and Access Management (IAM) processes.
- Familiarity with Enterprise Architecture, role-based access control (RBAC) and alignment to a Technology Reference Model (TRM) or equivalent standards.
What success looks like
- CMDB data quality improves measurably and stays controlled.
- CSDM alignment is practical and adopted, not theoretical.
- Discovery and IRE are tuned to reduce duplicates and improve trust in the data.
- Stakeholders use CMDB insights for change, risk, and service decisions.
- Governance and reporting are clear, lightweight, and auditable.
Working model
Hybrid working with structured onsite “anchor” days, set by the business area. Flexible working requests will be considered based on role and team needs.
Benefits
- Competitive holiday allowance
- Pension contribution
- Private medical care
- Life assurance
How to apply
Reply with your CV or LinkedIn profile. If you’re shortlisted, we’ll arrange an initial call and share the full interview process.
VP - CMDB Product Manager in Knutsford employer: Linkinghumans
Contact Detail:
Linkinghumans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP - CMDB Product Manager in Knutsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in product management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by diving deep into CMDB topics. Brush up on your knowledge of CSDM, ITOM Discovery, and data governance. We want you to be the go-to expert when discussing how to improve CMDB quality and adoption!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've led cross-functional teams and managed product backlogs. We love hearing about your successes in driving data quality and governance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us evolve our CMDB capabilities.
We think you need these skills to ace VP - CMDB Product Manager in Knutsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ServiceNow CMDB expertise and product ownership experience. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the CMDB Product Manager role. Share your passion for data governance and how you’ve successfully led cross-functional teams in the past.
Showcase Your Achievements: When detailing your experience, focus on measurable outcomes. We love to see how you’ve improved data quality or streamlined processes in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Linkinghumans
✨Know Your CMDB Inside Out
Make sure you brush up on your ServiceNow CMDB expertise, especially around CSDM and ITOM Discovery. Be ready to discuss how you've improved data quality and governance in past roles, as this will show your deep understanding of the product.
✨Showcase Your Agile Experience
Prepare examples that highlight your experience with Agile product ownership. Talk about how you've managed backlogs, prioritised tasks, and led cross-functional teams to deliver successful outcomes. This will demonstrate your ability to drive results in a complex environment.
✨Emphasise Data Governance Skills
Be ready to discuss your approach to data governance and quality management. Share specific instances where you've implemented controls or compliance monitoring, as this is crucial for the role. Highlighting your experience with MI/reporting will also be beneficial.
✨Prepare for Stakeholder Engagement
Think about how you've engaged with stakeholders in previous roles. Prepare to discuss how you've used insights from CMDB to influence decision-making and improve service delivery. This will show that you can lead and manage relationships effectively.