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- Tasks: Manage customer-facing Unified Communications services like telephony and video conferencing.
- Company: Join a dynamic team in York, offering hybrid work flexibility.
- Benefits: Enjoy remote work options and a collaborative environment.
- Why this job: Be part of a cutting-edge network strategy that impacts real-world communication.
- Qualifications: Experience with UC networks, cloud telephony, and strong technical skills required.
- Other info: Apply now to shape the future of communication technology!
The predicted salary is between 36000 - 60000 £ per year.
The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.
Development of the UC network strategy including network design and roadmap.
Knowledge and experience:
- Day to day operational performance of the UC network to agreed SLAs and KPIs.
- Changes to the UC network to meet ongoing business demands.
- Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel.
- Delivering continuous service improvement.
- Emergency response to critical incidents.
- Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
- Experience of running network security.
- Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
- Experience of working with third party providers of network services.
- Unified communications solution delivery and support.
- Delivering/supporting fixed line and NGN/VGN services.
- Delivering mobile technology (hardware and services).
- Video conferencing solution architecture and delivery.
- Experience of running an MDM solution.
- Technical knowledge of customer network systems.
If you are interested and looking for a new role, please apply with a copy of your CV or email emma.mayfield@investigo.co.uk.
Unified Communications Engineer employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Engineer
✨Tip Number 1
Familiarise yourself with the specific Unified Communications technologies mentioned in the job description, such as Ring Central and Avaya. Being able to discuss your hands-on experience with these platforms during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare to showcase your understanding of network design and strategy development. Think of examples from your past work where you contributed to or led projects that involved creating or improving UC network strategies.
✨Tip Number 3
Highlight your experience with incident response and service improvement. Be ready to discuss how you've handled critical incidents in the past and what steps you took to ensure continuous service improvement in your previous roles.
✨Tip Number 4
Network with professionals in the Unified Communications field. Attend relevant webinars or local meetups to connect with others in the industry, which could lead to valuable insights and potential referrals for the position.
We think you need these skills to ace Unified Communications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications, Telephony, and Video Conferencing. Use specific examples that demonstrate your knowledge of cloud-based telephony systems and network security.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your experience with UC network strategy development and your ability to meet SLAs and KPIs.
Showcase Technical Skills: In your application, clearly outline your technical skills related to TCP/IP, LAN, WAN, WLAN, and any experience with MDM solutions. This will help you stand out as a candidate who understands the technical requirements of the role.
Highlight Continuous Improvement Initiatives: Mention any past experiences where you contributed to continuous service improvement or responded to critical incidents. This shows your proactive approach and ability to handle challenges effectively.
How to prepare for a job interview at LinkedIn
✨Showcase Your Technical Expertise
Make sure to highlight your knowledge of TCP/IP, LAN, WAN, and WLAN during the interview. Be prepared to discuss specific experiences you've had with cloud-based telephony systems like Ring Central or Avaya, as well as any relevant projects you've worked on.
✨Demonstrate Problem-Solving Skills
Since the role involves emergency response to critical incidents, be ready to share examples of how you've successfully handled network issues in the past. Discuss your approach to troubleshooting and how you ensure continuous service improvement.
✨Understand the Business Needs
Familiarise yourself with the company's business model and how Unified Communications can enhance their operations. Be prepared to discuss how you would develop a UC network strategy that aligns with their goals and meets ongoing business demands.
✨Prepare Questions for the Interviewer
Having insightful questions ready shows your interest in the role and the company. Ask about their current UC network challenges, future projects, or how they measure success in this position. This will also help you gauge if the company is the right fit for you.
