UC/AV Staff Enterprise Engineer

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin or London.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We\’re looking for an experienced and talented person to be a Staff Enterprise Engineer (AV Engineer / UC Engineer) responsible for the global footprint of collaboration services and spaces.

This position will require you to work cross-functionally with stakeholders across engineering teams, marketing, finance and additional internal customers to drive progress towards goals. The ideal candidate will have led experience-driven change that resulted in increased organizational productivity and performance.

As a Staff Collaboration Engineer, you will be responsible for designing, implementing, and optimizing our collaboration infrastructure and spaces. You will play a key role in enabling seamless communication and collaboration across our teams, ensuring that our technology solutions are aligned with our business goals.

Responsibilities

• Design, deploy, and manage collaboration platforms such as Collaboration Rooms, Microsoft Teams/Rooms, Zoom, and Google Workspace; plan and prioritize the service roadmap and enhancements.
• Driving the integration of collaboration platforms.
• Develop and implement policies, procedures, and best practices for collaboration tool usage.
• Ensure high availability, reliability, and security of collaboration tools and infrastructure.
• Monitor system performance, troubleshoot issues, and provide tier-3 support for collaboration platforms.
• Collaborate with cross-functional teams to understand their collaboration needs and deliver customized solutions.
• Facilitating technical discussion, decision making, and solution delivery involving technical decisions within the team, across the organization and across horizontal technical groups.
• Assisting with internal and external communication, managing vendors and stakeholders bridging the technical requirements with the delivery expectations.
• Stay current with emerging collaboration technologies and trends and assess their applicability to business goals.
• Automate workflows across all Collaboration platforms and beyond.
• Expertise with collaboration technologies across applications, infrastructure, devices and physical spaces.

Qualifications

Basic Qualifications

• BA/BS Degree in engineering or related technical discipline, or equivalent practical experience.
• 5+ years of experience in designing, architecting, managing and supporting collaboration platforms in a large-scale environment, such as Microsoft Teams, Zoom, and Google Workspace,
• 5+ years experience with network protocols, security principles, and IT infrastructure.

Preferred Qualifications

• Excellent problem-solving skills and the ability to work in a dynamic global environment.
• Strong project management and communication skills. Demonstrates effective communication skills and strong executive presentation skills.
• Certifications in relevant technologies (e.g., QSC, Extron, Crestron, Logi, Microsoft, Cisco, Google,) are preferred.
• Strong written and oral communication skills.
• Experience with the following technologies: Microsoft Teams, Zoom, Webex, Digital Signage, QSC AV processing, Dante, Voice and Telephony infra, Office 365 including Exchange, OneDrive and/or alternative web collaboration service.

Suggested Skills

• Unified Communications
• Audio Visual Engineering
• Voice/Telephony Engineering

Additional Information

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