Travel Associate

Concierge Corporate Travel AssociateLocation: Hybrid | Department: Travel & Concierge Services | Type: Full-timeAre you passionate about curating seamless, high-touch travel experiences? Join as a Concierge Corporate Travel Associate and become a trusted partner in delivering exceptional global travel for our employees and VIP clients. If you thrive in a fast-paced, service-focused environment and love managing the details behind unforgettable journeys, we want to hear from you.Role OverviewAs a key member of our concierge travel team, you’ll coordinate complex travel logistics, craft curated itineraries, and ensure an exceptional client experience from booking to return. This hybrid role demands excellent organisational skills, deep industry knowledge, and a high level of discretion and professionalism.Key ResponsibilitiesTravel Coordination & Itinerary PlanningOrganise global travel including flights, accommodation, and ground transport.Design bespoke itineraries incorporating dining, activities, and unique experiences.Consult with travellers to gather preferences and provide tailored options.Ensure all bookings align with policies and budget guidelines.Client & Customer ServiceDeliver warm, proactive service with a high level of professionalism.Provide end-to-end support throughout the entire travel journey.Maintain consistent and responsive communication across channels (email, phone, video, in-person).Foster strong relationships with stakeholders, vendors, and suppliers.Problem Solving & ComplianceRespond quickly to disruptions such as cancellations or emergencies.Stay informed on travel trends, new openings, and emerging destinations.Ensure compliance with industry standards, company policies, and pharma regulations.Operational & Administrative SupportTrack travel expenses and maintain accurate records.Update and manage a curated database of venues and suppliers.Work autonomously, showing initiative and accountability.Represent the brand confidently in internal and external interactions.What You’ll BringRequired:5+ years in corporate travel or luxury concierge services.Expertise in GDS platforms (Sabre, Amadeus, Travelport/Galileo).Exceptional communication, customer service, and IT skills.Advanced proficiency in English (additional languages a plus).Flexibility in hours and travel, based on client needs and events.Preferred:Experience in Meetings & Events (M&E).Knowledge of pharmaceutical compliance in travel.Proficiency in booking tools like Concur.Background in VIP or luxury concierge services.Additional InformationThis role may require occasional travel for onsite event coordination. Flexibility, autonomy, and a keen eye for detail will be key to your success.