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- Tasks: Lead and inspire a team while delivering exceptional customer experiences.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days annual leave, birthday day off, and wellness support.
- Why this job: Kickstart your management career with hands-on experience and a supportive culture.
- Qualifications: Ambitious individuals with a passion for coaching and effective communication skills.
- Other info: Complete a 3-month Manager Academy to boost your career and pay.
The predicted salary is between 28600 - 43000 £ per year.
We are excited to announce we have three opportunities to join our Manager Academy 2025 as either a Home or Beauty Team Leader, a development programme designed for people like you – looking to take their first step in managing people or accelerate their retail management career!As a Team Leader you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success; You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment! On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.81 per hour. Want to hear about our Manager Academy? We have designed a development programme which offers you the unique opportunity to develop your skills whilst in a first-line manager role within a premium multichannel retailer.Bite-Sized Blended LearningGraduation CeremonyCareer GrowthPassionate Colleagues to Support YouWhen you join Fenwick, you\’ll receive;25% Colleague Discount (across most areas)28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)Birthday day – 1 additional day off in the month of your birthdayWeCare a 24/7 online GP, mental health support service, get fit programme and more.‘Perks*’ – a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.Pension schemeWhat we are looking for in a candidateAmbitious people with a desire to build a career in retailPeople who love working with and coaching high performing teamsSupervisory or management experience (desirable but not essential)Effective communicators in both verbal and written mediumsWarm, welcoming, and vibrant when building professional relationships with colleagues and customersAbout Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers\’ expectations.
Team Lead employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead
✨Tip Number 1
Familiarise yourself with Fenwick's values and culture. Understanding what makes us unique will help you align your approach when discussing how you can contribute to our team. Show that you’re not just looking for a job, but that you genuinely want to be part of our family.
✨Tip Number 2
Highlight any experience you have in coaching or developing others, even if it’s informal. We value leadership potential, so share specific examples of how you've motivated or supported a team in the past, as this will resonate well with our focus on team success.
✨Tip Number 3
Prepare to discuss your approach to customer service. As a Team Leader, you'll need to inspire your team to deliver exceptional experiences. Think of instances where you’ve gone above and beyond for customers and be ready to share those stories.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company culture, which can help you tailor your conversation during the interview. Plus, it shows your proactive attitude and genuine interest in joining us.
We think you need these skills to ace Team Lead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Team Leader. Highlight your relevant experience in managing or coaching teams, as this will be crucial in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any supervisory or management experience you have, even if it's informal, and showcase your ability to communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also demonstrates your understanding of Fenwick's values and how you can contribute to their team. Use specific examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Team Leader.
How to prepare for a job interview at LinkedIn
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and inspire a team. Share examples from your past experiences where you've successfully coached or developed others, even if it wasn't in a formal management role.
✨Understand the Company Culture
Fenwick values a warm and welcoming environment. Research their culture and be prepared to discuss how you can contribute to maintaining an inclusive atmosphere on the shop floor.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and decision-making skills. Think of scenarios where you had to handle difficult situations with customers or team members, and how you resolved them effectively.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to showcase your verbal and written communication abilities, perhaps by discussing how you've successfully built relationships with colleagues or customers in the past.
