SupplyBank MSP Implementation Manager

MSP Implementation ManagerLocation: Home Based with occasional travelSalary: Competitive, dependent on experienceContract: Full-time, permanent Are you passionate about education and the impact it can have on lives?Do you thrive on delivering structured, effective implementation projects?Are you a confident project manager with MSP/RPO recruitment experience, ready to drive innovative solutions in a growing, sector-leading team?Join SupplyBank, where we\’re transforming education recruitment through technology, integrity, and collaboration.SupplyBank is the managed service arm of Supporting Education Group, working with thousands of schools and MATs across the UK. We provide a one-stop recruitment solution, simplifying the process of hiring teachers, support staff, and more – whether through our own network or third-party agencies.We\’re a fast-growing team with a clear mission: make education recruitment simple, transparent, and effective. What you\’ll be doing:As MSP Implementation Manager, you\’ll lead the delivery of new MSP programme implementations from end to end – ensuring a smooth, professional and positive experience for every client. This is a role that combines project management, stakeholder collaboration, and process excellence.Project ManagementOwn and lead the implementation project plan for each new MSP clientDrive timelines, manage risks, and align internal/external resourcesProduce and maintain project reports, action logs, and communication plansTrack and report progress to senior stakeholdersOperational ExcellenceSupport the design and continuous improvement of our implementation frameworkWork closely with the VMS provider and Tech teams to set up systems and data workflowsOnboard supply partners, ensuring compliance and accurate data transferMaintain accurate meeting minutes and documentation throughout the processChange & Continuous ImprovementIdentify and action areas of improvement in implementation and onboarding processesCollaborate with Tech, Compliance and MSP teams to evolve the client experience and reporting frameworkPeople & CultureLive and promote our values around equity, diversity and inclusionTake ownership of your own learning and developmentContribute to a positive, collaborative and forward-thinking team cultureWhat we\’re looking for:You\’re a natural problem solver, enthusiastic about change, and love turning ideas into action. You might be a seasoned recruitment project manager, a tuition operations lead, or an implementation specialist with a strong grasp of MSP delivery.Most importantly, you:Have a curious and proactive mindsetLove working with people and building strong relationshipsEnjoy variety, autonomy, and making things better every dayAre driven by purpose and want your work to make a differenceExperience & BackgroundProven experience in delivering MSP and/or RPO implementation projectsExperience working with VMS and/or ATS platformsProject management qualifications such as PRINCE2/Six Sigma (desirable, not essential)Skills & AttributesStrong project management skills with a structured, analytical mindsetConfident with data, systems and process mappingExcellent communicator and team collaboratorAble to juggle multiple implementations while remaining organised and calm What we offer28 days holiday + bank holidays, increasing with service (up to 33 days)Flexible benefits after probation (dental care, bike scheme, extra holiday, gym membership, charity giving & more)Healthcare plan (post-probation) including access to private GPLife insurance from day 1 (up to 4x salary)Company pension contributions after 3 monthsA dynamic, supportive and purpose-driven teamReady to apply?If this sounds like your next challenge, we\’d love to hear from you. Send your CV and we\’ll be in touch to talk through next steps.