Location: Home-based within the North of England (with travel to clients and remote training)Reporting to: Head of Professional ServicesAbout the RoleAre you an experienced accounting or bookkeeping professional who enjoys helping others, solving problems, and working with software? Join Landmark Systems Ltd as a Professional Services Consultant, where you’ll deliver expert training and support to agricultural and estate clients, helping them make the most of our market-leading software.You\'ll be part of a collaborative team, working remotely and on-site, helping clients from initial setup through to full software adoption. We’re looking for confident communicators with great problem-solving skills who can adapt quickly and deliver excellent customer service.Key ResponsibilitiesTraining Delivery: Deliver 1:1 or small group training (on-site and remotely) to new and existing clients on our KEYPrime software solutions.Client Implementation: Guide new clients through the full delivery lifecycle, from configuration to go-live, using our structured implementation methodology.Year-End Support: Assist clients with data preparation for accountants at Year End, both remotely and in person.Customer Consultancy: Provide tailored advice, identify client needs, and help embed our software into their business processes.Post-Training Support: Work with our Support team to resolve customer issues using remote access tools.Webinars & Group Courses: Deliver or assist with webinars and larger-scale training events.Feedback Integration: Share customer insights with internal teams to improve our software and services.Team Collaboration: Be a self-starter who thrives both independently and as part of the Professional Services team.Must-Have Skills & ExperienceAccounting/Bookkeeping Knowledge: AAT Level 3 or equivalent (minimum); strong knowledge of accounts to Trial Balance.Tech Confidence: Proficient with Excel; general IT literacy and ability to learn new systems quickly.Communication Skills: Clear, confident, and empathetic communication with clients across all levels.Self-Management: Capable of working from home, managing your own diary, and prioritising effectively.Driving Licence: Full UK driving licence; willingness to travel (mileage reimbursed).Customer Focus: A cheerful, proactive attitude with a commitment to providing high-quality support.Desirable SkillsKnowledge of the agricultural or estate business sectors.Experience with KEYPrime Accounts/Property or similar software.Background in software implementation or similar consulting roles.What We OfferCompetitive salary with performance-based bonuses.Maternity/paternity leave, sick pay and pension scheme.Office closure between Christmas and New Year.Birthday holiday.Early finish throughout July & August.Career development opportunities and internal progression support.Company events and social activities.Apply NowIf it sounds like this role could be a perfect fit, we’d love to hear from you.
