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- Tasks: Lead and inspire a team to maximise shop performance and manage daily operations.
- Company: Join the UK's largest cat welfare charity, dedicated to improving lives for cats and their owners.
- Benefits: Enjoy health benefits, 26 days annual leave, and financial wellbeing support.
- Why this job: Make a real impact while working in a fun, vibrant retail environment with unique items.
- Qualifications: Experience in retail management, team leadership, and achieving sales targets is essential.
- Other info: Apply early as positions may close before the deadline; virtual interviews will be conducted.
The predicted salary is between 21000 - 25000 £ per year.
Team: Retail
Location: Poole
Work pattern: 37.5 hours on a rota basis (to include weekends)
Salary: Up to £25,140.96 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?
Responsibilities of our Shop Manager:
- To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity.
- To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework.
- To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.
About the retail team:
Our retail operation consists of over 80 charity shops. Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Shop Manager:
- Demonstrable learning and experience from working in a relevant retail environment.
- Previous experience of line managing a team and building a culture to achieve a collective goal.
- Experience and/or understanding of working to sales targets and budgets.
- Excellent organisational skills including the ability to meet deadlines.
- Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity.
What we can offer you:
- Range of health benefits.
- 26 days annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- And much more, which you can learn about here.
Interested? Here’s how to apply:
Application closing date: 8th July 2025
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form.
- Virtual interview via Microsoft Teams.
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Shop Manager employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Cats Protection. Understanding their commitment to cat welfare will help you align your answers during the interview and demonstrate your passion for the role.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Think about times when you successfully managed a team or improved shop performance, as these will be key points of discussion.
✨Tip Number 3
Research the local community in Poole and how Cats Protection fits into it. Being able to discuss local initiatives or partnerships can show your commitment to the role and the charity's impact in the area.
✨Tip Number 4
Practice common interview questions related to retail management and team development. This will help you articulate your thoughts clearly and confidently during the virtual interview process.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shop Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail experience, team management skills, and any achievements related to sales targets and budgets. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for animal welfare and how your values align with those of the charity. Highlight specific examples from your past roles that demonstrate your leadership and organisational skills.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LinkedIn
✨Show Your Passion for Cats
As a Shop Manager for a cat welfare charity, it's essential to convey your passion for animal welfare. Share any personal experiences or stories that highlight your commitment to making a difference in the lives of cats and their owners.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Discuss your approach to coaching and developing team members, as well as how you foster a positive culture to achieve collective goals.
✨Understand Retail Performance Metrics
Familiarise yourself with key retail performance indicators such as sales targets, budgets, and profit margins. Be ready to discuss how you've met or exceeded these metrics in previous roles and how you plan to do so in this position.
✨Emphasise Organisational Skills
Highlight your excellent organisational skills by providing examples of how you've managed multiple tasks and deadlines effectively. This is crucial for ensuring smooth shop operations and maximising performance.
