At a Glance
- Tasks: Lead AI delivery for major banks, ensuring successful deployments and measurable impact.
- Company: Join Triple, a pioneering intelligence platform transforming banking operations.
- Benefits: Enjoy remote work, competitive salary, equity, and generous bonuses.
- Other info: Be part of a dynamic team with opportunities for growth and innovation.
- Why this job: Shape the future of banking with AI and drive real change in operations.
- Qualifications: 7+ years in technical delivery, with experience in fintech and team management.
The predicted salary is between 80000 - 100000 € per year.
Looking for a technical delivery leader who can own the end-to-end success of AI agent deployments at the largest banks and fintechs in Europe. You will build the delivery function, set the methodology, and ensure every deployment drives measurable operational impact for our clients.
About Triple: Triple is building the intelligence platform for banking operations. We are starting by solving one of the most painful problems in payments: dispute and chargeback management. Our AI agents automate the dispute workflows for card issuers, from intake and classification through evidence evaluation and scheme submission to Mastercard and Visa. We are also the leading transaction enrichment engine, trusted by 60+ banks and fintechs across 30+ markets. We have raised $10M in funding, an experienced team, and a large network of investors behind our company. We value getting things done.
What you will do:
- Build and lead Triple's AI Delivery team: hire, develop, and manage a team of delivery professionals who ensure every AI agent deployment succeeds in production.
- Own the delivery methodology from scoping and discovery through go-live, optimization, and expansion, creating a repeatable framework that scales across dozens of concurrent bank deployments.
- Serve as the senior technical advisor to client executives (Heads of Operations, Risk, Payments, Cards), building trust and translating operational challenges into AI-driven solutions.
- Define and track deployment success metrics (automation rate, resolution accuracy, processing time, loss reduction) and drive continuous improvement across all live clients.
- Manage complex, multi-workstream deployments involving engineering, product, compliance, and client teams across different time zones and regulatory environments.
- Build the knowledge base: deployment playbooks, configuration best practices, escalation frameworks, and training materials that accelerate every future onboarding.
- Act as the voice of the client internally, surfacing product gaps, scalability concerns, and feature requests that shape the roadmap.
What you need:
- 7+ years of experience in technical delivery, solutions engineering, or implementation leadership in fintech or financial services.
- At least 2 years of experience managing or building a delivery team, including hiring, coaching, and performance management.
- Deep understanding of banking operations, payments infrastructure, or dispute and chargeback workflows.
- Technical depth: you can engage meaningfully with engineering discussions, review integration architectures, and troubleshoot deployment issues without depending on others.
- Proven ability to manage executive-level client relationships at banks and regulated institutions.
- Experience defining and scaling delivery processes in a high-growth environment where the playbook does not yet exist.
- Strong project management instincts with the ability to keep multiple concurrent deployments on track.
- English fluency required. Additional European languages are a strong plus.
Conditions:
- 100% remote work.
- Competitive salary, equity, and generous bonuses.
- Travel to client sites as needed.
- The chance to shape how the world's largest banks run operations with AI.
Join Triple and help us build the intelligence platform for banking operations. Please kindly apply through LinkedIn.
Head of AI Delivery (Technical) in Sheffield employer: LinkedIn
Triple is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving fintech landscape. With 100% remote work flexibility, competitive salaries, and generous bonuses, employees are empowered to thrive while shaping the future of banking operations through AI. The company prioritises professional growth, providing opportunities to build and lead high-performing teams, ensuring every team member can make a meaningful impact on client success across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Head of AI Delivery (Technical) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in AI delivery and banking operations.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your past projects, focus on measurable impacts you’ve made, like improving efficiency or reducing costs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Head of AI Delivery (Technical) in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of AI Delivery. Highlight your experience in technical delivery and managing teams, especially in fintech or financial services. We want to see how your background aligns with our mission at Triple!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about AI in banking operations and how you can drive measurable impact for our clients. Let us know how you can build and lead our AI Delivery team effectively.
Showcase Your Technical Skills:Don’t shy away from showcasing your technical depth! We’re looking for someone who can engage in engineering discussions and troubleshoot deployment issues. Include specific examples of your past experiences that demonstrate these skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us at Triple!
How to prepare for a job interview at LinkedIn
✨Know Your AI Inside Out
Make sure you have a solid understanding of AI technologies and their applications in banking operations. Be prepared to discuss how AI can solve specific challenges in dispute and chargeback management, as well as share examples from your past experiences.
✨Demonstrate Leadership Skills
Since this role involves building and leading a delivery team, be ready to showcase your leadership style. Share stories about how you've successfully managed teams, hired talent, and fostered a collaborative environment that drives results.
✨Understand the Client's Perspective
As the voice of the client, it's crucial to demonstrate empathy and understanding of their needs. Prepare to discuss how you've built trust with clients in the past and how you plan to translate their operational challenges into effective AI-driven solutions.
✨Metrics Matter
Be prepared to talk about how you define and track success metrics for AI deployments. Discuss your experience with automation rates, resolution accuracy, and continuous improvement strategies, as these will be key to ensuring operational impact for clients.
