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For Companies At a Glance
- Tasks: Lead UX research to shape product direction and enhance user experiences.
- Company: Join a dynamic team influencing e-commerce products used by millions globally.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact on how people shop online while collaborating with diverse teams.
- Qualifications: 6+ years in UX research, with a degree in HCI, Psychology, or related fields.
- Other info: Fluency in English and Chinese is required; experience with agile environments preferred.
The predicted salary is between 48000 - 72000 £ per year.
As a UX Researcher, you’ll play a pivotal role in shaping product direction through evidence-based insights. You’ll collaborate with product, design, engineering, and operations teams to ensure that user needs are at the heart of what we build. This is a unique opportunity to influence products used by millions and directly impact how people discover and shop online.
What You’ll Do:
- Partner with cross-functional teams to understand user behaviours, needs, and motivations across key e-commerce personas: consumers, merchants, and content creators.
- Define high-impact research questions and deliver findings that guide strategic product decisions in the UK and global markets.
- Plan and conduct end-to-end research using appropriate qualitative and quantitative methodologies.
- Translate research insights into clear, actionable recommendations and communicate them to diverse stakeholders.
- Track user sentiment and behaviour over time to measure product effectiveness and inform future iterations.
- Lead foundational and generative studies to support long-term product innovation and market adaptation.
- Stay on top of industry trends and apply relevant findings to improve product-market fit.
Who You Are:
- 6+ years of hands-on UX research experience, ideally within digital commerce or technology-driven environments.
- Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Sociology, Market Research, or a related field.
- Proficient in a broad toolkit of research methods including interviews, diary studies, usability testing, surveys, ethnography, and behavioural data analysis.
- Experience conducting research with diverse UK-based user groups; comfortable designing and moderating studies for this market.
- Skilled in translating complex data into compelling stories that influence product direction.
Preferred Skills:
- Experience balancing multiple projects in a high-velocity, agile environment.
- Familiarity with data tools such as SQL, R, SPSS, or Python for behavioural analysis.
- Ability to collaborate across cultures and functions, adapting communication styles accordingly.
- Confident presenting insights to senior leadership and advocating for the user at every stage of development.
Senior UX Research Manager employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Research Manager
✨Tip Number 1
Familiarise yourself with the latest trends in UX research, especially within e-commerce. This will not only help you understand the current landscape but also allow you to speak confidently about how your insights can shape product direction at StudySmarter.
✨Tip Number 2
Network with professionals in the UX research field, particularly those who have experience in digital commerce. Engaging with others can provide valuable insights and may even lead to referrals or recommendations for your application.
✨Tip Number 3
Prepare to discuss specific methodologies you’ve used in past projects. Be ready to share examples of how your research has directly influenced product decisions, as this will demonstrate your ability to deliver actionable insights.
✨Tip Number 4
Showcase your ability to communicate complex data effectively. Practice presenting your findings in a clear and compelling way, as this skill is crucial for influencing stakeholders and advocating for user needs at StudySmarter.
We think you need these skills to ace Senior UX Research Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in UX research, especially within digital commerce or technology-driven environments. Emphasise your hands-on experience with various research methods and any specific projects that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user experience and how your background aligns with the role. Mention specific examples of how you've influenced product direction through research insights and your ability to communicate findings to diverse stakeholders.
Showcase Your Research Skills: Provide examples of your proficiency in qualitative and quantitative research methodologies. Highlight any experience you have with tools like SQL, R, SPSS, or Python, and how you've used these skills to analyse user behaviour and inform product decisions.
Demonstrate Cultural Adaptability: Since the role involves collaborating across cultures, mention any relevant experiences where you've successfully adapted your communication style. This could include working with diverse user groups or presenting insights to senior leadership in different contexts.
How to prepare for a job interview at LinkedIn
✨Showcase Your Research Toolkit
Be prepared to discuss the various research methods you've used in your previous roles. Highlight your experience with qualitative and quantitative methodologies, and be ready to provide examples of how these methods have influenced product decisions.
✨Understand the E-commerce Landscape
Familiarise yourself with current trends in e-commerce and how they impact user behaviour. Demonstrating knowledge of the market will show that you can apply insights effectively to improve product-market fit.
✨Communicate Clearly and Effectively
Practice translating complex data into clear, actionable recommendations. During the interview, focus on how you can present insights to diverse stakeholders, especially senior leadership, in a compelling way.
✨Emphasise Collaboration Skills
Since the role involves working with cross-functional teams, be ready to share examples of how you've successfully collaborated with product, design, engineering, and operations teams in the past. Highlight your adaptability in communication styles across cultures.
