Senior Media Specialist

Senior Media Specialist – Creative Services (UK Market)Join Mood Media and Help Shape the Future of In-Store ExperiencesAre you passionate about digital media, creative project management, and building strong clientrelationships? Mood Media, a global leader in elevating customer experiences, is looking for a talented Senior Media Specialist to join our global team.About the Role:As a Senior Media Specialist, you’ll be the key point of contact for our clients, working closely withcreative, sales, and project management teams to bring engaging content strategies to life. You’llmanage content creation and scheduling, collaborate with internal teams to identify client contentstrategy and work out of multiple content management systems (CMS) to determine requirements and effective ways to meet established deadlines. This is a hybrid role working a few days a week in our London office.Essential Job Functions and Responsibilities:Serve as the primary representative for client marketing teams and agencies, building trustedpartnerships.Oversee content scheduling and creative projects from concept to delivery. Understand project objectives to gather requirements, assets, tracking progress, determine schedules, and publish in CMS(s)Execute the implementation of content launches, promotional updates, and brand campaigns, ensuring precision and timely execution for multiple clients simultaneouslyAdvise clients on content strategy and conduct regular system audits to ensure an effective and efficient scheduling processCreate and maintain client documentation and monthly reports.Create client-facing content submission forms to establish scheduling details and delivery of assetsWork with internal teams as an escalation point for troubleshooting to determine content playback issuesLearn and provide subject matter expertise on Mood’s proprietary CMS – HarmonyAssist with onboarding new clients and provide demos on our proprietary CMS, Harmony.Support/Mentor junior Media SpecialistsTest and validate custom development project solutionsAssist on an as needed basis to resize or reformat image and video files using Adobe Creative SuiteOther duties as assigned by managementEssential Job Qualifications:Bachelors degree preferred 3-5 years experience in a similar roleKnowledge/Skills/AbilitiesExperience with industry-leading CMSs, including BrightSign, Signagelive, Screencloud, and/or HarmonyFamiliarity with digital media file types and resolutionsBasic knowledge of Adobe Creative SuiteUnderstanding of creative process workflowsStrong multitasking and project management skillsExcellent communication and relationship-building abilitiesAnalytical mindset with attention to detailCross-functional collaborationWhy Mood Media?Work with a creative, collaborative team that values innovation and growth.Make a real impact on how brands connect with their customers.Enjoy opportunities for professional development and career progression.If you’re ready to bring your creativity, technical know-how, and client-first attitude to a company that’s redefining the in-store experience, we’d love to hear from you!Apply today and help us set the mood for the world’s leading brands.