Senior Client Solutions Manager - Strategic Accounts (SA) - LinkedIn Marketing Solutions

Full-time Workplace Type: Hybrid Department: GBO

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works.

This role will be based in London, United Kingdom. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Within our Marketing Solutions business we are looking for a Lead Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage and convert their target audience on a scale. The vision of LinkedIn’s Marketing Solutions (LMS) business is to create economic growth for every organization worldwide by helping marketers reach, engage and convert their audiences at scale.

You will be part of the Global Accounts team, overseeing some of the largest accounts in LMS. The role of a Lead Client Solutions Manager is to build and manage relationships with our clients, by discovering and executing against client objectives and serving as a trusted advisor and consultant. Lead Client Solutions Managers collaborate with their Account Directors as well as cross-functional teams to drive growth within their customers.

Core Responsibilities:

• LMS Product Mastery & Presentation: Demonstrate deep expertise in LinkedIn Marketing Solutions (LMS) products and services, staying updated on all functionalities and enhancements. Educate and scale LMS knowledge across teams and clients, ensuring mastery of LMS features and solutions. Present LMS value propositions effectively to senior leadership and C-Suite stakeholders, positioning LMS as a critical tool for business transformation.
• Customer Insight & Industry Expertise: Act as a trusted advisor, understanding customers' business objectives and challenges across the sales funnel. Map customer goals to LMS solutions, identifying opportunities to drive business results through innovative, industry-specific solutions.
• Custom Solution Design & Differentiation: Utilize persona, media, and industry expertise to design custom solutions that create a competitive edge for customers. Serve as a strategic partner to senior leadership and key decision-makers, helping them navigate investment decisions and maximize media mix effectiveness.
• Measurement & Analytics Expertise: Provide thought leadership on advanced measurement solutions, ensuring clients can measure and optimize the performance of their LinkedIn investments. Teach customers advanced measurement techniques at scale, while also supporting the development of LinkedIn’s measurement capabilities.
• Advocate for LinkedIn’s Culture & Values: Embody LinkedIn’s values, championing Diversity, Inclusion, and Belonging (DIBs) initiatives and fostering a culture of allyship and inclusion.
• Sales Operational Excellence: Demonstrate excellence in sales operations, pipeline hygiene, and account management.
• Forecasting & Business KPIs: Develop accurate and advanced sales forecasting methodologies, mentoring peers to enhance pipeline accuracy.
• Customer Enablement & Self-Sufficiency: Coach customers on becoming self-sufficient in managing their LinkedIn investments, empowering them to optimize their spend and scale their own internal training programs.
• Long-Term Growth & Strategic Planning: Jointly design long-term growth strategies with top customers, proactively anticipating needs and reshaping conversations to maximize digital investment and wallet share.

Basic Qualifications:

• 7+ years of experience in digital marketing.
• 6+ years of experience in client-facing roles with internal or external stakeholder management experience.
• 5+ years of work experience in digital media sales, account management or a closely related function.
• Business fluency in English.

Preferred Qualifications:

• Experience in global media client management.
• Experience of thriving in a results-driven environment.
• Experience of using insights to drive commercial success.
• Experience managing a large range of advertising budgets and campaigns.
• Ability to translate analytics and present them as insights and recommendations in a client-facing setting.
• Ability to drive results and collaborate with major customers, creating relationships across many levels of a client.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
• Understanding of internet advertising technology and marketing automation.