At a Glance
- Tasks: Build relationships with patients and assist in their treatment journey.
- Company: Optical Express, dedicated to exceptional patient care and community support.
- Benefits: Free eye tests, generous leave, and ongoing training opportunities.
- Other info: Part-time role with flexible weekend hours and career growth potential.
- Why this job: Make patients feel like superstars while working in a supportive team.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 12 - 15 £ per hour.
Hours: Part Time - Must be available at weekends
Location: Salisbury
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor in Salisbury employer: LinkedIn
Optical Express is an exceptional employer that prioritises patient care and employee development in a supportive and collaborative environment. Located in Salisbury, our modern facilities offer a range of benefits including free laser eye surgery, generous leave, and ongoing training opportunities, all while fostering a culture of care, trust, and integrity within the community. Join us to make a meaningful impact on patients' lives while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Advisor in Salisbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optical Express's values and community projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Advisor, you'll need to chat with all sorts of people. Try role-playing with a friend or family member to get comfortable discussing patient care and answering questions clearly.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as someone who truly cares about patient satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Optical Express team. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Advisor in Salisbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for patient care shine through. We want to see that you genuinely care about providing world-class service and making patients feel like superstars!
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you have strong organisational skills, which are key for the Patient Advisor role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your skills match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LinkedIn
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you built relationships and communicated effectively, as this aligns perfectly with what they’re looking for.
✨Practice Common Interview Questions
Anticipate questions related to patient care and communication. Think about how you would handle difficult situations or manage multiple tasks. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to their mission.
