Reliability Technician in Falkirk

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. Job DescriptionWe currently have an exciting opportunity for a Reliability Technician to join our Grangemouth team reporting to the Contract Manager. This role focuses on ensuring the reliability and performance of mechanical seals while building strong customer relationships. Key responsibilities include analysing seal failures, refurbishing components, and managing stock and data using tools like SAP and Servicemax. The role involves conducting site tours, implementing preventative measures, and addressing chronic failures to improve reliability. It also includes overseeing equipment upgrades, providing training, and supporting 24-hour service coverage as needed. Success in this role requires adaptability, problem-solving skills, and a collaborative approach to integrate seamlessly into the client’s operations and drive reliability improvements.John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees. Duties & Responsibilities (not limited to)Reliability - Service the onsite equipment and ensure plans are in place and being driven to delivery reliability service on all levels, including improvement opportunities in line with the current contract terms and conditions including ‘Out of Hours’ site cover.Provide support to the reliability process, root cause analysis, fault finding, rectification, report writing and proposal generation as required, alongside attending meetings (as required) with the end user. Providing a link between end user requirements and various John Crane Departments.Work well within a small team both to offer support and to be supported during the completion of daily tasks.Ensure accurate and effective communication.Support transactional business opportunities.Promote new technology.To understand and build intimate knowledge of client & partners processes procedures and drivers.Relationship - Form integral part of client’s in-house contract management team.Support - Ensure Customer is adequately supported and in position to carry out necessary duties. Including tooling, procedures, systems and technology.Manage stock control in order to meet the contract seal delivery requirements and ensuring that stock levels are sufficient but not excessive in support of the contract.Complete mechanical seal repair as required.Conduct Plant Tours and feedback any found equipment issues to the end user to drive timely rectification thereby preventing unnecessary equipment outages.To provide one-to-one and group training sessions when required.To provide support and guidance to any on-site business partners during the commissioning phase of new equipment installation or mechanical seal upgrades.QualificationsRotating equipment experience and engineering knowledge in a proactive reliability environment.Communication - Excellent all round communication & interpersonal skills, written and verbal, at all levels of an organisation.Approach - Logical & process orientated delivery of results.Proactive problem solving.Dynamic self-starter.Commercially sensitive.Language - Local language requirements plus English.Additional InformationWith colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. Join us for a great career with competitive compensation and benefits, while helping engineer a better future. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)