Recovery and Support Practitioner

Everyone deserves the opportunity to heal and thrive – but for those navigating mental health challenges, substance misuse, and the criminal justice system, that opportunity can feel impossibly far away. That’s where you come in.We’re looking for a compassionate, community-focused Recovery and Support Practitioner to walk alongside people facing some of life’s most complex challenges. You’ll play a vital role in helping individuals stabilise, rebuild, and begin to move forward with confidence and dignity.(But we’re just the recruitment partner – so let us tell you about the inspiring organisation behind the role!)Founded in Hackney, London, in 2019, Support When It Matters (SWIM) Enterprise CIC is a social enterprise with a mission: to improve the life chances of African, Caribbean, and Dual Heritage communities in London. SWIM specialises in culturally competent, trauma-informed support for people impacted by systemic inequality – including those experiencing mental ill-health, substance misuse, homelessness, and involvement in the criminal justice system.SWIM doesn’t just deliver services – they build trust, create space for healing, and empower people to make lasting change. As a Recovery and Support Practitioner, you’ll hold a caseload of individuals who are ready to take their next steps – and you’ll be the steady, supportive presence helping them get there.This is a full-time, permanent role based on-site in Hackney, East London. The starting salary is £27,000, with additional opportunities for training and development.What you’ll be doing (as a snapshot!):Direct 1:1 & Group Support: Deliver person-centred support to individuals with complex needs – including those with personality disorders, substance misuse histories, and/or criminal justice involvement. This includes both structured 1:1 sessions and group-based psychosocial interventions.Wraparound Support & Signposting: Link clients with services such as mental health providers, legal support, welfare advice, and housing teams – building a network of support that extends beyond your sessions.Multi-agency Working: Collaborate with the police, probation services, health professionals, and community organisations to ensure continuity of care and support.Safeguarding & Risk Management: Attend professional meetings (e.g. MAPPA, MARAC), contribute to risk assessments and safety plans, and escalate concerns as needed.Data & Impact: Maintain accurate records, input case data, and contribute to reporting that ensures accountability to commissioners and – more importantly – to the people we support.Reflective Practice: Take part in regular team meetings, supervision, and reflective practice to continuously develop your skills, understanding, and effectiveness.You’ll thrive in this role if you bring:Experience working with people who have committed offences, and a good understanding of the criminal justice system.Confidence in delivering both 1:1 and group-based support for individuals with complex psychosocial needs.A commitment to equity, anti-oppressive practice, and cultural understanding – especially when supporting African, Caribbean, and other minoritised communities.The ability to work collaboratively across disciplines and agencies, while also managing a varied caseload.Strong communication skills – written, verbal, and digital – including the ability to document work respectfully and effectively.SWIM has just celebrated its 5-year anniversary and is still growing – with the energy, adaptability, and purpose you’d expect from a young but impactful social enterprise. If you’re values-led, systems-aware, and ready to play a key role in transforming lives through housing – we’d love to hear from you.As part of B-Radical’s commitment to eliminating pay gaps between different groups through our “No Salary History Policy”, we’ll never ask you for your current or previous salaries. We\'ll simply ask for your salary expectations to ensure they fall in line with the organisation’s budget for the role. Additionally, we pride ourselves on delivering an excellent candidate experience, so any applicant who applies to this advert will receive a response, regardless of the outcome.To apply for this role, please send your CV to holly@b-radical.co.uk or apply through this advert. If you’d like to have a chat with us before you apply, please reach out to Holly directly, either via email or DM.We look forward to hearing from you!