At a Glance
- Tasks: Lead quality assurance and drive improvements in dessert production processes.
- Company: Join Gu Desserts, a brand passionate about high-quality indulgent desserts.
- Benefits: Enjoy 27 days holiday, flexible working, and enhanced maternity/paternity leave.
- Other info: Be part of a caring team that values innovation and quality.
- Why this job: Make a real impact on product quality and safety in a fun environment.
- Qualifications: Experience in quality management within food manufacturing is preferred.
The predicted salary is between 40000 - 50000 € per year.
At Gu, we're passionate about creating indulgent, high-quality desserts that our customers love. We're looking for a Quality & Process Manager to join our Technical team and play a key role in ensuring every product meets the highest standards of safety, legality, and quality.
The Role
As Quality & Process Manager, you'll work closely with our Operations and Technical teams to ensure that everything we produce is safe, compliant, and consistently exceptional. You'll lead our Quality Assurance function on site, managing systems, processes, and people to drive quality standards forward while supporting continuous improvement across the factory.
What You'll Be Doing
- Partner with Operations to ensure product safety, legality, and quality at all times
- Lead and develop the Quality Assistant and QA team, ensuring high standards of diligence
- Own and manage factory technical procedures and raw material quality systems
- Take key decisions on quality and food safety issues, escalating where needed
- Lead monthly quality meetings and drive site-wide improvements
- Ensure robust auditing programmes (GMP, hygiene, fabrication, glass & plastic, etc.)
- Oversee calibration, microbiological testing, and sampling programmes
- Manage non-conformance reporting and ensure issues are resolved effectively
- Play an active role in the HACCP team, including verification and traceability
- Support product launches, KPI tracking, and technical systems coordination
- Take ownership of BRC audit readiness and compliance
- Drive continuous improvement initiatives to enhance product quality and reduce cost
Site & Product Responsibility
- Ensure all finished products meet agreed specifications before release
- Oversee taste panels and product quality assessments
- Manage traceability, mass balance, and complaint investigations
- Ensure site standards are maintained, including hygiene, dress code, and pest control
- Support troubleshooting and day-to-day factory quality challenges
About You
We're looking for someone who is:
- Experienced in a Quality Management role within food manufacturing
- Passionate about quality and confident in challenging and improving processes
- A strong communicator who can influence across teams
- Proactive, organised, and able to manage priorities in a fast-paced environment
- Detail-oriented with a high level of accuracy
- Comfortable working on the factory floor as well as in a technical environment
Qualifications:
- Degree or food-related qualification (preferred)
- Strong numerical and IT skills
Benefits
- 27 days holiday.
- Increased holiday with length of service.
- Option to buy more holiday.
- Enhanced maternity/paternity (Maternity is 6 months full pay after 2 years of service. 3 months full for 1-2 years).
- Free Gu.
- Flexi week opportunity every year.
- Life event leave
- Volunteering day.
- Cycle to work.
- Westfield Health Medical Cash Plan.
- Mortgage support.
- Nursery support.
- Heat scheme.
- Grocery Aid support.
- Summer Fridays and December Fridays (finish at 1pm).
- Specsavers eye voucher.
- Death in benefit service (Metlife Master trust)
Why Join Gu?
At Gu, you'll be part of a team that genuinely cares about quality, innovation, and doing things the right way. This is a great opportunity to take ownership, influence site standards, and help shape the future of a much-loved dessert brand.
Quality & Process Manager employer: LinkedIn
At Gu, we pride ourselves on fostering a collaborative and innovative work culture where quality is at the heart of everything we do. As a Quality & Process Manager, you'll enjoy a range of benefits including 27 days holiday, enhanced parental leave, and opportunities for personal growth, all while working in a hybrid environment that promotes work-life balance. Join us in Bishop's Stortford or Shepherd's Bush to be part of a passionate team dedicated to creating exceptional desserts and driving continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Process Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Gu. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Gu’s products and values. Show us you’re passionate about quality and innovation by discussing how your experience aligns with our mission during the interview.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to quality management and process improvement. We want to see how you handle challenges and drive results!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Gu team.
We think you need these skills to ace Quality & Process Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Quality & Process Manager role. Highlight your experience in quality management within food manufacturing and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for quality and how you’ve improved processes in previous roles. We love to see enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve driven quality standards or led successful initiatives. Numbers and results speak volumes, so include them where possible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at LinkedIn
✨Know Your Quality Standards
Before the interview, brush up on the key quality standards and regulations in food manufacturing. Be ready to discuss how you’ve implemented these in past roles, as this will show your understanding of the industry and your commitment to maintaining high standards.
✨Showcase Your Leadership Skills
As a Quality & Process Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in challenging situations. Highlight your ability to influence and motivate others to achieve quality goals.
✨Prepare for Technical Questions
Expect questions about specific quality assurance processes, such as HACCP and GMP. Familiarise yourself with these concepts and be ready to explain how you’ve applied them in your previous roles. This will demonstrate your technical expertise and readiness for the role.
✨Emphasise Continuous Improvement
Gu is looking for someone who can drive continuous improvement. Think of examples where you've identified areas for improvement and successfully implemented changes. Discussing your proactive approach will resonate well with the interviewers.
