Provisioning Engineer - Telecoms

So, what\’s the role all about?This position\’s primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer\’s approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ\’s and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.How will you make an impact? New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)Verifies Connectivity TQ\’s and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/requestCoordinate with the customer to schedule and complete test and turn up calls, which includes capturing call recordsDuring test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessaryWorks with Voice Engineering teams on Media Server builds and any associated troubleshooting issuesCommunicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.Performs pretesting with LECs and Vendors if requiredPerforms quality assurance audits and takes responsibility for errorsPerform both oral and written knowledge transfer and training to technical team members, and other stakeholdersWorks in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situationsMay be required to work nights, evenings and weekendsHave you got what it takes?Bachelor\’s degree in Telecommunications or related field or equivalent work experience3+ years\’ experience in telecommunicationsExperience with T1, DS3, OC3, OC12 install and testKnowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnettingCommand level knowledge Empirix, Wireshark, Ribbon AnalyticsPrevious experience with configuring SBCsProven track record of excellent communication and conflict resolution skillsBenefitsLife Insurance – 4 x Annual SalaryPrivate Medical InsuranceEmployee Assistance ProgramGP Online Assistance Portal.+ Much MorePlease click the \”Apply\” button to state your interest in this position.Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.