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- Tasks: Lead the transition of a Microsoft Dynamics CRM implementation with hands-on project management.
- Company: Join a dynamic team at a leading tech company in Edinburgh.
- Benefits: Enjoy a competitive day rate and potential for contract extension.
- Why this job: Be at the forefront of innovative projects, collaborating with diverse teams and C-level stakeholders.
- Qualifications: Proven experience in Microsoft Dynamics CRM and strong stakeholder engagement skills required.
- Other info: Opportunity to mentor future project contributors and work in a hybrid environment.
The predicted salary is between 43200 - 72000 £ per year.
CONTRACT DETAILS:
- Role: Programme Manager
- Day Rate: Competitive
- Location: On Site (Edinburgh)
- Duration: 12+ months (likely to extend)
We are looking for a Programme Manager to lead the transition from Discovery to Design Phase of a Microsoft Dynamics CRM implementation, ensuring cross-functional collaboration, proactive risk mitigation, and disciplined project execution.
RESPONSIBILITIES
- Lead the programme from the client side, providing daily, hands-on ownership of delivery.
- Chair and coordinate SteerCo sessions, ensuring readiness, high-quality content, and strategic alignment.
- Scrutinise and challenge the SI’s delivery plan.
- Maintain a detailed programme action log, risk register, and delivery plan.
- Ensure project cadence and discipline—monitoring weekly outcomes, deadlines, and dependencies.
- Work closely with internal stakeholders and up to 20 internal team members, plus 5–6 SI contributors.
- Represent Business Stream professionally in front of C-level stakeholders, ensuring credibility is maintained.
- Oversee quality and consistency in all programme outputs (e.g., SteerCo packs).
- Collaborate with cross-functional teams across Customer Service, Sales, and Marketing as CRM phases roll out.
- Potentially act as a mentor to other project contributors or SMEs joining in future phases.
ESSENTIAL SKILLS & EXPERIENCE
- Proven experience leading Microsoft Dynamics CRM programmes end-to-end in complex environments.
- Experience working with and managing external SIs and multi-vendor delivery models.
- Strong stakeholder engagement across technical and business functions.
- Deep knowledge of project governance, change control, risk mitigation, and delivery assurance.
- Ability to pre-empt delivery issues, identify and escalate risks early.
- Comfortable working under pressure with senior leadership visibility.
- Experience working within regulated or highly scrutinised environments.
- Competent in Agile and Waterfall project delivery and able to operate in hybrid environments.
If this seems like the role for you, and you’re interested, then please apply with your most up-to-date CV for immediate review.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals who have experience in programme management, especially those who have worked with Microsoft Dynamics. Engaging in conversations can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed cross-functional teams and mitigated risks in previous projects. Real-life scenarios will showcase your expertise and problem-solving skills.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their ethos can make a significant difference during the interview process.
We think you need these skills to ace Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics CRM programmes, especially in complex environments. Emphasise your skills in stakeholder engagement and project governance to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership experience in managing cross-functional teams and your ability to mitigate risks. Use specific examples from your past roles to demonstrate how you meet the essential skills outlined in the job description.
Highlight Relevant Experience: In your application, focus on your proven track record of leading projects end-to-end, particularly in regulated environments. Mention any experience with Agile and Waterfall methodologies, as well as your comfort working under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for a Programme Manager role.
How to prepare for a job interview at LinkedIn
✨Showcase Your Experience with Microsoft Dynamics
Be prepared to discuss your previous experience leading Microsoft Dynamics CRM programmes. Highlight specific projects where you successfully managed complex environments and how you ensured effective delivery.
✨Demonstrate Stakeholder Engagement Skills
Since the role involves significant interaction with C-level stakeholders, be ready to share examples of how you've effectively engaged with various stakeholders in past projects. Emphasise your ability to maintain credibility and manage expectations.
✨Prepare for Risk Mitigation Discussions
Given the focus on proactive risk mitigation, think of instances where you identified potential delivery issues early and how you escalated them. Discuss your approach to maintaining a detailed risk register and action log.
✨Familiarise Yourself with Agile and Waterfall Methodologies
As the role requires competence in both Agile and Waterfall project delivery, be ready to explain your experience with these methodologies. Share how you've adapted your approach based on project needs and team dynamics.
