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- Tasks: Join our Marketing team as a Product Assistant, managing websites and social media.
- Company: 20:20 Innovation supports accountancy firms across the UK with training and marketing services.
- Benefits: Enjoy a friendly work culture, comprehensive training, and opportunities for growth.
- Why this job: Be part of a rapidly growing company that values trust, collaboration, and innovation.
- Qualifications: Experience with websites and social media; excellent communication skills; customer-facing experience required.
- Other info: Flexible, resilient candidates who thrive under pressure will excel in this fast-paced role.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a customer-focused Product Assistant to join our Marketing team to maintain our website and social media product offerings. This role will report to the Team Lead of Digital Product and is pivotal in the growth of the business. You will be a key contact both across the business and with clients and prospects.
Company Description: 20:20 Innovation (now including www.rossmartin.co.uk and Virtual Tax Partner) provides professional training and support for accountancy firms and their teams across the UK. We are proudly working with over 2,000 firms with technical training, practical tax support, practice management, marketing content and much more. We help firms grow their client base, advise their clients, expand their service offerings and prosper in the changing environment.
You will be joining 20:20 Innovation at an exciting time of rapid growth in both our core membership offering and expanding additional services. 20:20 Innovation is a friendly place to work with a great team culture. The team have recently crystallised the core values which make us tick and these are:
- Trust and Collaboration
- Agility and Innovation
- Integrity
- Inspiring Community
What you will do:
- Assist in the creation, development, and management of new and existing products, specifically websites and social media services
- Build and maintain websites
- Build and maintain social media client platforms
- Ensure the accuracy of content within the digital products
- Review and enhance imagery
- Help lead the product messaging with the marketing and sales teams
- Assist clients with queries and product information
- Review and address product processes to enhance product experience for clients and efficiency internally
- Work closely with the digital product team to deliver products within agreed timeframe
We will provide you with all the training you need to understand, create and manage clients' websites and social media accounts. However, we are looking for someone with these key attributes:
- Experience with websites and social media platforms
- Excellent communication skills that can adapt to a variety of stakeholders
- Previous experience in a customer-facing role
- A problem solver who is quick to adapt
- Organised and driven to deliver
- Keen to learn and become a key team member
- An eye for detail
- Someone who questions the process and looks for improvement
- Flexible and resilient, with the ability to thrive under pressure in a fast-paced environment
Desirable skills:
- Knowledge of Webflow
- Experience with Mailchimp
- Understanding of CRM systems such as HubSpot
- Previous experience in a product role within marketing
- Degree in marketing, advertising or communications
- Understanding of the Accountancy industry
- Interest in IT, technology and software
- Basic HTML
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Assistant (Marketing)
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing and social media management. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the accountancy and marketing sectors. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the industry, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've improved processes or enhanced customer experiences in previous roles. This will demonstrate your proactive approach and adaptability, which are key attributes for this position.
✨Tip Number 4
Research 20:20 Innovation's core values and think about how your personal values align with them. Be ready to discuss this alignment in your interview, as cultural fit is important to us and can set you apart from other candidates.
We think you need these skills to ace Product Assistant (Marketing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with websites and social media platforms. Emphasise any customer-facing roles you've had and showcase your communication skills, as these are key for the Product Assistant position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific attributes they are looking for, such as being organised and adaptable, and provide examples of how you embody these traits.
Showcase Relevant Skills: If you have experience with tools like Webflow, Mailchimp, or CRM systems like HubSpot, make sure to include this in your application. Highlighting these skills will demonstrate your readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Attention to detail is crucial for this role, so ensure your application reflects that quality.
How to prepare for a job interview at LinkedIn
✨Showcase Your Customer-Facing Experience
Since the role requires excellent communication skills and previous experience in a customer-facing position, be ready to share specific examples of how you've successfully interacted with clients or customers in the past. Highlight any challenges you faced and how you overcame them.
✨Demonstrate Your Digital Savvy
Familiarise yourself with the tools mentioned in the job description, such as Webflow, Mailchimp, and CRM systems like HubSpot. If you have experience with these platforms, be prepared to discuss how you've used them effectively in previous roles.
✨Emphasise Your Problem-Solving Skills
The company is looking for someone who can adapt quickly and solve problems efficiently. Prepare to discuss situations where you've identified issues and implemented solutions, particularly in a fast-paced environment.
✨Align with Company Values
20:20 Innovation values trust, collaboration, agility, and integrity. Research these values and think about how your personal work ethic aligns with them. Be ready to provide examples that demonstrate your commitment to these principles during the interview.
