Presales Team Lead

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments — no matter how big or small — can be traced back to an idea’s single spark. It’s that spark — that inner drive — that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Job Purpose

To conceptualize, design and implement the correct technical architecture and solutions in client environment, provide the required guidance to teams on high level design solutions and reduce project risk through accurate effort estimation and team skills.

Job Description:

In this role, you will respond to Requests for Proposals (RFPs), assess the degree of application fit, prepare and present demonstrations to convey how the application will benefit the customer and set proper expectations throughout the process in partnership with the Sales Team. Prepare and present compelling “Proof of Value” product demonstrations as needed for the solution defense. You will work closely with multiple Observability (AIOPS) portfolio of products, acting as a subject matter expert and Trusted Advisor across multiple Observability Suite of solutions. Your role will involve direct interaction with Sales team and customers, helping them to rearchitect their enterprise Observability landscape. To conceptualize and create the technical architecture framework designed as per project specifications. To effectively design and review high level technical product designs as per client requirements. To guide the teams and ensure timely delivery. To implement the technical architecture framework in client environment. To create reusable documents to capture all facets of the project progress.

Requirements, Experience, Education and Skills

• 12+ Years of experience in IT Infrastructure Implementation particularly in Enterprise Tools and/or Automation areas
• Technical 2-3 service lines amongst Cloud, Enterprise Tools, Automation/AI, Operations Management.
• Experience in technical design and implementation of tools infrastructure
• Strong Operations background
• Full time Bachelor’s in science or Technology or Engineering is minimum, preference is Masters (M.S., MBA or MTech)
• Excellent written and oral English communication skills along with strong documentation skills
• Strong presentation and interpersonal skills and ability to present ideas in user friendly language
• Flexibility to work on weekends and different time zones, when required for pursuit deliverables, should listen and collaborate more etc.
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Should be willing to travel to perform the required functions
• Should be able to work in diverse team environment with flair for mentoring

Technical Writer

Collect the inputs from the engineering team and analysing existing documents for reusability. Work collaboratively with developers and SMEs to produce quality and correct information. Work with documentation tools such as Adobe Framemaker, to transform the first draft into a finished document. Writes and edits procedural documentation such as user guides, manuals, and articles. Create product manuals with screenshots. Gathers feedback from customers, engineers, and SMEs to improve technical documents.