Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients with eye care, perform diagnostic scans, and ensure a smooth patient journey.
- Company: Optical Express is dedicated to exceptional patient care and invests in people and technology.
- Benefits: Enjoy a competitive salary, 29 days leave, free eye surgery, and ongoing training.
- Why this job: Join a fun, rewarding team focused on care, trust, and making a positive impact.
- Qualifications: Strong communication skills, self-motivated, and a passion for customer service are essential.
- Other info: Full training provided; part-time role with travel to Edinburgh.
The predicted salary is between 22720 - 28480 £ per year.
Job Title – Patient AdvisorLocation – St Andrews with weekly travel to EdinburghHours – Part time 24 hours availableSalary – £25,400 per annum, & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:An industry leading salary plus excellent bonus potentialState of the art, modern working environments29 days annual leaveFree Laser Eye Surgery and Intraocular Lens SurgeryFree eye testsDiscounted prescription eye wear and sunglassesGenerous Optical Express friends and family discount schemeOngoing training and development opportunitiesPension schemeIt’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.Your day to day responsibilities may vary however a typical day will involve the following duties:Building a strong relationship with our patientsPerforming diagnostic eye scans (full training will be provided)Confidently relaying patient information to the optometrist to ensure a smooth patient journeyMaintaining patient records with accurate and up to date informationArranging affordable finance options to suit each individual patientSchedule patients’ consultations and surgeries with our optometrists and surgeonsThe successful candidate will:Be driven and passionate with a willingness to succeedHave excellent written and verbal communication skillsBe able to demonstrate strong negotiation skillsBe self-motivated to work with and without supervisionPossess strong organisational skillsBe commercially aware whilst providing world-class customer serviceIf you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient advisor employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient advisor
✨Tip Number 1
Familiarise yourself with the services offered by Optical Express, especially their laser eye surgery and other treatments. This knowledge will help you engage confidently with patients and demonstrate your commitment to their care.
✨Tip Number 2
Practice your communication skills by role-playing patient interactions with friends or family. This will help you become more comfortable in relaying information clearly and effectively, which is crucial for a Patient Advisor.
✨Tip Number 3
Network with current or former employees of Optical Express on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule for patient consultations and surgeries. This will show your potential employer that you understand the importance of efficient scheduling in providing excellent patient care.
We think you need these skills to ace Patient advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Patient Advisor role. Emphasise your communication skills, customer service experience, and any previous roles in healthcare or patient-facing positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to build relationships. Mention specific examples of how you've provided excellent service in the past and why you want to work for Optical Express.
Highlight Relevant Skills: In your application, clearly outline your strong organisational skills and self-motivation. Provide examples of how you've successfully managed tasks independently and worked well in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Patient Advisor role.
How to prepare for a job interview at LinkedIn
✨Show Your Passion for Patient Care
Make sure to express your genuine interest in providing exceptional patient care. Share any relevant experiences where you went above and beyond to help someone, as this aligns with the values of Optical Express.
✨Demonstrate Strong Communication Skills
Prepare examples that showcase your communication abilities. Since the role involves interacting with patients and professionals, practice explaining complex information in a simple way to highlight your skills.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage your time and keep track of multiple tasks. Mention any tools or methods you use to stay organised, as this is crucial for maintaining accurate patient records and scheduling.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and negotiation skills. Think of scenarios where you had to handle difficult situations or negotiate outcomes, and be prepared to explain your thought process.
