At a Glance
- Tasks: Manage reception, handle calls, and provide top-notch customer service.
- Company: Join Optical Express, the UK's leading eye care provider.
- Benefits: Enjoy free optical products, career progression, and 33 days annual leave.
- Other info: Modern work environment with superb technology support.
- Why this job: Be part of a dynamic team making a real difference in patient care.
- Qualifications: Confident, professional, with strong communication and organisational skills.
The predicted salary is between 26500 - 26500 £ per year.
Location – Norwich
Hours – 40 hours per week and flexible to work weekends
Salary- £26,500
Optical Express is the UK's only complete eye care provider, and Europe's leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 30 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Every day will bring something new but your day to day role will involve:
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What's in it for you?
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
- 33 days annual leave
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
Receptionist in Norwich employer: LinkedIn
Optical Express is an exceptional employer, offering a dynamic and supportive work culture in Norwich, where you can thrive as a Receptionist. With a commitment to employee growth, you will benefit from career progression opportunities, modern technology support, and the chance to work alongside skilled professionals in the eye care industry. Enjoy a competitive salary, generous annual leave, and access to free or discounted optical products, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values, services, and what makes them a leader in eye care. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can handle a busy reception area like a pro.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a professional setting. Make sure you look polished and presentable for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Receptionist role. Highlight your customer service experience and any relevant administrative skills to show us you’re the perfect fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing world-class customer service and how you can contribute to our team at Optical Express. Keep it friendly and professional!
Show Off Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your ability to convey information clearly and concisely. We want to see that you can handle calls and messages with ease.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at LinkedIn
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight your ability to handle difficult situations with grace and professionalism, as this is crucial in a busy environment.
✨Practice Multi-tasking Scenarios
Given the fast-paced nature of the role, practice how you would manage multiple tasks at once. You might be answering calls while checking in patients or managing administrative duties. Think of scenarios where you successfully juggled various responsibilities and be ready to discuss them.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look presentable. This reflects your understanding of the high standards expected at Optical Express. A polished appearance can set a positive tone for the rest of the interview.
