At a Glance
- Tasks: Manage patient calls, book appointments, and provide remote administrative support.
- Company: Friendly GP surgery team offering a supportive work environment.
- Benefits: Competitive pay, flexible hours, and the chance to work from home.
- Other info: Ideal for those seeking temporary work with potential for flexibility.
- Why this job: Join a healthcare team and make a difference in patient care.
- Qualifications: Experience in a medical setting and strong communication skills.
The predicted salary is between 12 - 13 € per hour.
We are seeking a reliable and organised Medical Receptionist to join a friendly GP surgery team on a temporary remote basis from 1st June until around September. This is an excellent opportunity for someone with previous GP or healthcare reception experience who is confident working independently while providing outstanding patient service.
Working Hours (Likely Schedule)
- Monday: 8:30am – 1:00pm
- Wednesday: 8:30am – 1:00pm
- Thursday: 8:30am – 1:00pm (potentially 2:00pm – 5:00pm if required)
- Friday: 8:30am – 1:00pm and 2:00pm – 6:00pm
Flexibility to cover additional hours if needed would be advantageous.
Key Responsibilities
- Answering and managing incoming patient calls
- Booking and cancelling appointments
- Processing prescription requests
- Handling new patient registrations
- Scanning and filing documents electronically
- Providing front desk administrative support remotely
- Ensuring patient confidentiality and data protection at all times
About You
- Previous experience working in a GP surgery or medical setting (preferred)
- Confident using clinical systems (e.g. EMIS, SystmOne – desirable but not essential)
- Excellent telephone manner and communication skills
- Strong organisational skills and attention to detail
- Ability to manage confidential information appropriately
- Comfortable working independently in a remote setting
Remote Working Requirements
- Reliable internet connection
- Suitable private workspace
- IT literate and confident using practice systems
Receptionist in Newcastle upon Tyne employer: LinkedIn
Join a supportive and dynamic team as a Temporary Medical Receptionist, where your contributions directly impact patient care in a friendly GP surgery environment. Enjoy the flexibility of remote work while benefiting from a culture that values organisation, communication, and professional growth, making it an ideal opportunity for those seeking meaningful employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Newcastle upon Tyne
✨Tip Number 1
Make sure you research the GP surgery you're applying to. Knowing their values and services can help you tailor your conversation during interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling patient calls, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you figure out if the role is right for you. Think about what you want to know about the team or the systems they use.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always here to support you throughout the process!
We think you need these skills to ace Receptionist in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in a GP or healthcare setting. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for our friendly GP surgery team. Share your passion for patient service and any specific experiences that make you stand out.
Show Off Your Communication Skills:Since this role involves answering patient calls, it’s crucial to demonstrate your excellent telephone manner. Use clear and concise language in your application to reflect your communication skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LinkedIn
✨Know Your Stuff
Before the interview, brush up on your knowledge of GP surgeries and the specific responsibilities of a Medical Receptionist. Familiarise yourself with common clinical systems like EMIS or SystmOne, even if you haven't used them before. This shows you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be handling patient calls, practice your telephone manner. Consider doing mock calls with a friend to refine your approach. Highlight your ability to communicate clearly and empathetically during the interview, as this is crucial for providing outstanding patient service.
✨Demonstrate Organisational Skills
Prepare examples from your past experience that showcase your organisational skills and attention to detail. Think about times when you successfully managed multiple tasks or maintained confidentiality. Be ready to discuss how you would handle the various responsibilities listed in the job description.
✨Set Up Your Remote Workspace
Since this role is remote, ensure you have a suitable workspace ready for the interview. Mention your reliable internet connection and how you've set up your environment to minimise distractions. This will reassure them that you're prepared for remote work and can maintain professionalism.
