At a Glance
- Tasks: Lead and inspire teams to deliver top-notch, person-centred care in supported living services.
- Company: Join Muve Healthcare Group, a leader in health and social care with a compassionate culture.
- Benefits: Competitive salary, professional development, and a supportive work environment focused on wellbeing.
- Other info: Dynamic role with opportunities for growth and impact in the community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven leadership experience in health or social care and a strong understanding of compliance.
The predicted salary is between 60000 - 80000 € per year.
To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.
Key Responsibilities
- Leadership & People Management
- Lead, mentor, and develop Service Managers and frontline teams across multiple locations
- Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
- Promote staff wellbeing, engagement, and retention through effective leadership and support
- Build leadership capacity within the organisation through coaching and succession planning
- Service Delivery & Quality
- Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
- Oversee service performance, driving improvements in outcomes, quality, and user experience
- Embed best practice and continuous improvement across all services
- Ensure services promote independence, dignity, and choice for service users
- Compliance & Governance
- Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
- Maintain robust governance frameworks, policies, and procedures
- Lead on audits, inspections, and quality assurance processes
- Manage risk effectively across all services
- Operational Management
- Oversee the day-to-day operational performance of supported living services
- Ensure services are delivered efficiently, sustainably, and within budget
- Monitor KPIs, occupancy levels, and financial performance
- Support service growth and development in line with organisational strategy
- Stakeholder Engagement
- Build and maintain strong relationships with local authorities, commissioners, and partner organisations
- Represent the organisation in external meetings and strategic discussions
- Support contract management and service development opportunities
Person Specification
Essential
- Significant leadership experience within supported living, health, or social care
- Strong understanding of CQC regulations and compliance frameworks
- Proven ability to lead and develop high-performing teams
- Experience managing multiple services or complex operations
- Excellent communication, leadership, and interpersonal skills
Desirable
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Experience working with individuals with complex needs, including mental health or trauma
- Experience in service development or organisational growth
Core Competencies
- People-focused leadership
- Strategic thinking and decision-making
- Emotional intelligence and resilience
- Accountability and integrity
- Continuous improvement mindset
Director of Operations in Newcastle upon Tyne employer: LinkedIn
Muve Healthcare Group is an exceptional employer that prioritises a people-focused culture, fostering compassion and accountability in the delivery of high-quality care. With a commitment to employee wellbeing and professional development, staff are supported through mentorship and leadership training, ensuring a rewarding career path in the health and social care sector. Located in a vibrant community, Muve offers unique opportunities for engagement with local authorities and partners, making it an ideal place for those passionate about making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about people-focused leadership, think of examples from your past that showcase your ability to foster a positive environment. We want to see that you can lead with compassion and accountability!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating your experience in managing multiple services and driving improvements in outcomes. This will help you feel more confident when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s make great things happen together!
We think you need these skills to ace Director of Operations in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Director. Highlight your leadership experience in supported living and any relevant achievements that showcase your ability to drive a people-focused culture.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about health and social care, and how your values align with ours. Be specific about how you can contribute to our mission of delivering high-quality, person-centred care.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your understanding of CQC regulations and any experience you have with audits or quality assurance processes. This will show us you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LinkedIn
✨Know Your Stuff
Make sure you’re well-versed in the specifics of supported living and health care regulations, especially CQC standards. Brush up on your knowledge about person-centred care and how to drive improvements in service delivery.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about times when you’ve fostered a positive culture or improved staff engagement. Be ready to discuss your approach to mentoring and coaching others.
✨Demonstrate Strategic Thinking
Be prepared to talk about your strategic vision for operations. Think about how you would ensure compliance while promoting independence and dignity for service users. Show them you can think ahead and plan for sustainable growth.
✨Engage with Stakeholders
Understand the importance of building relationships with local authorities and partner organisations. Prepare to discuss how you’ve successfully engaged stakeholders in the past and how you would approach this in the new role.
