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- Tasks: Join us to support networking projects and troubleshoot various devices in a dynamic environment.
- Company: Adroit People is a forward-thinking company focused on innovative technical solutions.
- Benefits: Enjoy hands-on experience, potential for growth, and a collaborative work culture.
- Why this job: This role offers real-world tech challenges and the chance to make an impact in a manufacturing setting.
- Qualifications: Basic understanding of networking, troubleshooting skills, and a passion for technology are essential.
- Other info: This is a contract position based onsite in Darlington, UK.
The predicted salary is between 36000 - 60000 £ per year.
Adroit People is currently hiring for a Network Technical Support position in Darlington, UK on a contract basis.
Technical Skills:
- Support the networking projects and changes by providing input from infra (VMWare, OS and desktop) perspective.
- Supporting and dealing with vendors coming for hands and feet support to the manufacturing site.
- Support for end point interaction with manufacturing and office networks; network switches, routers, firewalls, wireless access points, printers, battery backups, digital signage, security cameras, security intercoms, card access, time clocks, PLCs.
- Management of physical network infrastructure of manufacturing and office locations; MDFs, IDFs, data closets.
- Support multiple network environments relating to office, manufacturing, warehouse, development, test cells, security.
- Help and troubleshooting with VoIP devices.
- Network administration: IP addressing, routing, etc.
- CGD Support: Identify and resolve user hardware/workstation problems.
- Support installation/configuration/troubleshooting of Cisco IOS LAN Switches.
- Coordinates and/or performs installation, troubleshooting, and repair of voice and data cabling in wiring IDF (intermediate distribution facilities) closets and computer rooms.
- Network components, wiring and cabling methods, concepts, various applications and assure local building codes are adhered to.
- Thorough understanding of the technical aspects of LAN/WAN hardware and software.
- Provide assistance in identifying and documenting processes and procedures.
- Assist Network Operations with troubleshooting network connectivity issues.
- Proficient in managing multiple networking projects in various areas of the facility.
- Act as a focal point for mission critical data centre networking problem resolution for Cisco Equipment, including virtual switches, VLAN, Spanning Tree.
- Break/fix hardware and software support, including troubleshooting at the desktop for problem determination.
- Perform preventative maintenance on all workstations.
- Installing software on the client systems.
- Proficiency in Windows Operating Systems.
- Coordinate with third-party vendors to resolve hardware problems, as required.
- Install and test replacement parts.
- Knowledge and experience in the configuration, setup and support of RF scanners.
- Printing support – Zebra Printers, and other label printers.
- Desktop and laptop support.
- Basic troubleshooting support of LAN devices, servers and networked printers.
- Basic understanding of network terminologies.
- Solves day to day issues and performs root cause analysis of common/major problems.
Network Technical Support employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Technical Support
✨Tip Number 1
Familiarise yourself with the specific networking technologies mentioned in the job description, such as Cisco IOS and VoIP devices. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the field through platforms like LinkedIn. Engaging with current employees at Adroit People or similar companies can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your troubleshooting methodologies in detail. Be ready to share specific examples of how you've resolved network issues in the past, as this will demonstrate your practical knowledge and problem-solving skills.
✨Tip Number 4
Showcase your ability to manage multiple projects by discussing any relevant experiences where you successfully juggled various tasks. This is crucial for the role, as it involves supporting multiple network environments.
We think you need these skills to ace Network Technical Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network support, particularly with technologies mentioned in the job description like Cisco IOS, VoIP devices, and LAN/WAN hardware. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the responsibilities outlined by Adroit People. Mention any specific projects or experiences that showcase your ability to manage multiple networking environments.
Highlight Technical Skills: Clearly list your technical skills related to network administration, troubleshooting, and support for various devices. Be sure to include your proficiency with Windows Operating Systems and any experience with RF scanners or printing support.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical support role.
How to prepare for a job interview at LinkedIn
✨Know Your Networking Basics
Make sure you brush up on your knowledge of LAN/WAN hardware and software. Be prepared to discuss IP addressing, routing, and the specific networking equipment mentioned in the job description, such as Cisco IOS LAN Switches.
✨Showcase Your Troubleshooting Skills
Be ready to provide examples of how you've successfully troubleshot network connectivity issues in the past. Highlight your experience with VoIP devices and any relevant projects you've managed.
✨Familiarise Yourself with the Company’s Environment
Research Adroit People and their work environment. Understanding their focus on manufacturing and office networks will help you tailor your responses and demonstrate your interest in the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the team dynamics, ongoing projects, and the tools they use. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
