At a Glance
- Tasks: Lead and inspire teams to deliver top-notch, person-centred care in supported living services.
- Company: Join Muve Healthcare Group, a leader in health and social care with a compassionate culture.
- Benefits: Competitive salary, professional development, and a supportive work environment focused on wellbeing.
- Other info: Dynamic role with opportunities for growth and impact in the community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven leadership experience in health or social care and a strong understanding of compliance.
The predicted salary is between 60000 - 80000 € per year.
To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.
Key Responsibilities
- Leadership & People Management
- Lead, mentor, and develop Service Managers and frontline teams across multiple locations.
- Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement.
- Promote staff wellbeing, engagement, and retention through effective leadership and support.
- Build leadership capacity within the organisation through coaching and succession planning.
- Service Delivery & Quality
- Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs.
- Oversee service performance, driving improvements in outcomes, quality, and user experience.
- Embed best practice and continuous improvement across all services.
- Ensure services promote independence, dignity, and choice for service users.
- Compliance & Governance
- Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements.
- Maintain robust governance frameworks, policies, and procedures.
- Lead on audits, inspections, and quality assurance processes.
- Manage risk effectively across all services.
- Operational Management
- Oversee the day-to-day operational performance of supported living services.
- Ensure services are delivered efficiently, sustainably, and within budget.
- Monitor KPIs, occupancy levels, and financial performance.
- Support service growth and development in line with organisational strategy.
- Stakeholder Engagement
- Build and maintain strong relationships with local authorities, commissioners, and partner organisations.
- Represent the organisation in external meetings and strategic discussions.
- Support contract management and service development opportunities.
Person Specification
Essential
- Significant leadership experience within supported living, health, or social care.
- Strong understanding of CQC regulations and compliance frameworks.
- Proven ability to lead and develop high-performing teams.
- Experience managing multiple services or complex operations.
- Excellent communication, leadership, and interpersonal skills.
Desirable
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent).
- Experience working with individuals with complex needs, including mental health or trauma.
- Experience in service development or organisational growth.
Core Competencies
- People-focused leadership.
- Strategic thinking and decision-making.
- Emotional intelligence and resilience.
- Accountability and integrity.
- Continuous improvement mindset.
Director of Operations in Manchester employer: LinkedIn
Muve Healthcare Group is an exceptional employer that prioritises a people-focused culture, fostering compassion and accountability in the delivery of high-quality care. With a commitment to employee wellbeing and professional development, staff are supported through mentorship and leadership training, ensuring a rewarding career path in the health and social care sector. Located in a vibrant community, Muve offers unique opportunities for engagement with local authorities and partners, making it an ideal place for those passionate about making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about people-focused leadership, think of examples from your past that showcase your ability to foster a positive environment. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in managing teams and ensuring compliance with CQC standards. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you one step closer to that Director of Operations role!
We think you need these skills to ace Director of Operations in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in supported living and health care. We want to see how your skills align with the role of Operations Director, so don’t hold back on showcasing your leadership experience!
Showcase Your People Skills:Since this role is all about people management, let us know how you've successfully led teams in the past. Share specific examples of how you’ve fostered a positive culture and supported staff wellbeing – we love a good story!
Demonstrate Your Compliance Knowledge:We’re looking for someone who understands CQC regulations inside out. Make sure to mention any relevant experience you have with compliance frameworks and how you've ensured services meet these standards in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at LinkedIn
✨Know Your Stuff
Make sure you’re well-versed in the specifics of supported living and health care regulations, especially CQC standards. Brush up on your knowledge about the organisation’s values and how they align with your own leadership style.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about times when you’ve fostered a positive culture or improved staff engagement. Be ready to discuss how you can build leadership capacity within the organisation.
✨Demonstrate Your Strategic Thinking
Be prepared to talk about how you would approach operational management and service delivery. Have a few ideas ready on how to drive improvements in outcomes and user experience, as well as how to ensure compliance and sustainability.
✨Engage with Stakeholders
Think about your experience in building relationships with local authorities and partner organisations. Be ready to discuss how you would represent the organisation in external meetings and manage contracts effectively.
