At a Glance
- Tasks: Provide 2nd line support for Microsoft 365, focusing on SharePoint and Power Platform.
- Company: Join a forward-thinking Microsoft Solutions Partner with a collaborative culture.
- Benefits: Enjoy fully remote work, ongoing training, and a competitive salary.
- Other info: Ideal for tech-savvy individuals looking to grow in a dynamic environment.
- Why this job: Make a real impact in a supportive team while working on exciting projects.
- Qualifications: Experience with SharePoint Online, Power Apps, and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 € per year.
Are you a skilled IT Support Engineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we’d love to hear from you! We’re working with a forward-thinking Microsoft Solutions Partner that’s looking to expand their support team with a talented 2nd Line IT Support Engineer. This is a fantastic opportunity to join a collaborative and innovative environment where your expertise will make a real impact.
Role Overview: As a M365 Support Engineer, you’ll be the go-to expert for resolving complex technical issues, particularly around Microsoft 365, SharePoint, and the Power Platform. You’ll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions.
What You’ll Be Doing:
- Providing 2nd line support for Microsoft 365 environments, with a focus on SharePoint Online, Power Apps, and Power Automate.
- Troubleshooting and resolving escalated tickets related to collaboration tools, workflows, and data integration.
- Assisting in the design and deployment of Power Platform solutions to streamline business processes.
- Supporting end-users and stakeholders with technical guidance and training.
- Collaborating with 3rd line engineers and consultants on project delivery and escalations.
What You’ll Need:
- Solid experience supporting SharePoint Online – including site structure, permissions, and content management.
- Strong working knowledge of Power Apps and Power Automate – building, maintaining, and troubleshooting apps and flows.
- Good understanding of the wider Microsoft 365 ecosystem – Teams, OneDrive, Exchange Online, etc.
- Excellent problem-solving skills and a proactive approach to support.
- Strong communication and customer service skills.
- Previous experience in a managed services or consultancy environment is a plus.
What’s on Offer:
- Fully remote working (UK-based)
- Work with a Microsoft Solutions Partner on exciting, varied projects
- Supportive and collaborative team culture
- Ongoing training and development opportunities
- Competitive salary and benefits package
Interested? Apply now or get in touch to find out more about this exciting opportunity!
M365 Support Engineer in Nottingham employer: LinkedIn
Join a dynamic Microsoft Solutions Partner that champions innovation and collaboration in the tech industry. As an M365 Support Engineer, you'll thrive in a fully remote environment, enjoying a supportive team culture that prioritises ongoing training and development. With competitive salaries and the chance to work on exciting projects, this is an excellent opportunity for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Support Engineer in Nottingham
✨Tip Number 1
Familiarise yourself with the latest updates and features of SharePoint Online, Power Apps, and Power Automate. Being knowledgeable about recent changes will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with online communities and forums related to Microsoft 365 technologies. Networking with other professionals can provide you with insights into common challenges and solutions, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues in a previous role. Having concrete examples ready will help you showcase your problem-solving skills and experience effectively.
✨Tip Number 4
Research the company’s projects and values to align your responses during any discussions. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
We think you need these skills to ace M365 Support Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft technologies, especially SharePoint Online, Power Apps, and Power Automate. Use specific examples of how you've resolved technical issues or improved processes in previous roles.
Craft a Compelling Cover Letter:In your cover letter, express your passion for Microsoft technologies and detail your hands-on experience. Mention how your skills align with the role's requirements and why you want to work with this particular company.
Showcase Problem-Solving Skills:Provide examples in your application that demonstrate your problem-solving abilities. Discuss specific challenges you've faced in IT support and how you successfully resolved them, particularly in relation to Microsoft 365 environments.
Highlight Communication Skills:Since strong communication and customer service skills are essential for this role, include instances where you've effectively communicated technical information to non-technical users or collaborated with teams to deliver solutions.
How to prepare for a job interview at LinkedIn
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with SharePoint Online, Power Apps, and Power Automate. Bring examples of how you've resolved complex issues or improved processes using these tools.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your troubleshooting skills. Practice articulating your thought process when diagnosing and resolving technical problems.
✨Highlight Communication Skills
Since you'll be supporting end-users and collaborating with teams, emphasise your ability to communicate technical concepts clearly. Share examples of how you've successfully guided clients or colleagues in the past.
✨Research the Company Culture
Understand the values and culture of the Microsoft Solutions Partner you're interviewing with. Tailor your responses to reflect how you align with their collaborative and innovative environment.
