At a Glance
- Tasks: Support delivery teams in launching and improving the HPV Self-Testing service through user feedback.
- Company: Join a forward-thinking organisation dedicated to enhancing public health services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on user-centred design and continuous improvement.
- Why this job: Make a real difference in healthcare by improving access to vital services.
- Qualifications: Experience as a Business Analyst in Government or NHS digital services is essential.
The predicted salary is between 55000 - 65000 € per year.
The Senior Business Analyst (BA) will play a critical role in supporting multidisciplinary delivery teams to successfully deliver the HPV Self‐Testing service into Private Beta, and to iterate and mature the service through structured learning from user feedback, operational insights, and clinical and policy constraints.
The post holder will work closely with Delivery Managers, Product Managers, UCD designers, engineers, clinical and policy stakeholders, translating user needs, service outcomes, and policy intent into clear, prioritised, and testable requirements. The role requires experience working in Government digital services, with a strong understanding of agile, user‐centred delivery in complex, regulated environments.
Key Responsibilities- Service & User Analysis
- Work with UCD, Product and Clinical stakeholders to understand user needs, clinical requirements, and policy intent.
- Translate user research findings into clear service requirements, hypotheses, and acceptance criteria.
- Support the team to balance user needs, operational constraints, and clinical safety requirements.
- Agile Delivery Support
- Collaborate closely with Delivery Managers and Product Managers to refine and prioritise the backlog.
- Produce high‐quality user stories, process maps, and supporting artefacts suitable for Private Beta delivery.
- Ensure requirements are incrementally delivered, testable, and aligned to service outcomes.
- Private Beta Delivery
- Support delivery of the HPV Self‐Testing service into Private Beta, ensuring clear scope and success measures.
- Traceability between user needs, policy goals, and delivered features.
- Readiness for controlled live testing.
- Iteration & Continuous Improvement
- Analyse user feedback, support data, operational insights, and analytics gathered during Private Beta.
- Work with the team to adapt and refine service journeys based on evidence.
- Ensure learning is captured and informs subsequent delivery phases.
- Stakeholder Collaboration
- Act as a bridge between delivery teams and wider stakeholders including policy, clinical, operational and assurance groups.
- Facilitate workshops and structured conversations to resolve ambiguity and build shared understanding.
- Communicate complex information clearly to both technical and non‐technical audiences.
- Governance & Assurance
- Ensure business analysis outputs support compliance with GDS Service Standard and accessibility and inclusive design requirements.
- Support preparation for service reviews, show‐and‐tells, and assurance checkpoints.
- Proven experience as a Business Analyst in Government and/or NHS digital services.
- Strong experience working in Agile, multidisciplinary teams.
- Demonstrated ability to translate user needs into clear, actionable requirements.
- Experience supporting Beta or Live digital services.
- Excellent stakeholder management and communication skills.
- Experience working on screening, prevention, or healthcare services.
- Familiarity with GDS Service Standard and service assessments.
- Experience interpreting user research and service analytics.
- Exposure to User‐Centred Design (UCD) practices.
This role directly supports the safe, effective, and inclusive rollout of an important preventative health service. Success will help improve cervical screening uptake, reduce inequalities in access, and ensure that learning from real users meaningfully shapes the future of the service.
Sr. Business Analyst in London employer: LinkedIn
As a Senior Business Analyst with us, you'll be part of a dynamic team dedicated to enhancing public health services through innovative digital solutions. Our London-based office fosters a collaborative work culture that values employee growth and development, offering opportunities for continuous learning and professional advancement. With a commitment to inclusivity and user-centred design, we ensure that your contributions will have a meaningful impact on the community while enjoying the benefits of flexible working arrangements and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Showcase your skills with a portfolio or case studies. If you’ve worked on relevant projects, share them! It’s a great way to demonstrate your experience and thought process.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Sr. Business Analyst in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in government digital services and agile methodologies. We want to see how your skills align with the role of a Senior Business Analyst, so don’t hold back on showcasing relevant projects!
Showcase Your Stakeholder Skills:Since this role involves a lot of collaboration, emphasise your experience in managing stakeholders and facilitating workshops. We love seeing examples of how you've communicated complex information clearly to different audiences.
Highlight User-Centred Design Experience:If you’ve worked with user research or have experience in User-Centred Design (UCD), make sure to mention it! We’re keen on understanding how you’ve translated user needs into actionable requirements in past roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at LinkedIn
✨Know Your User Needs
Before the interview, dive deep into understanding user needs and clinical requirements related to the HPV Self-Testing service. Be ready to discuss how you would translate user research findings into actionable requirements, as this will show your grasp of the role's core responsibilities.
✨Showcase Agile Experience
Make sure to highlight your experience working in Agile environments. Prepare examples of how you've collaborated with multidisciplinary teams to refine and prioritise backlogs, and be ready to discuss specific user stories or process maps you've produced in past roles.
✨Communicate Clearly
Practice explaining complex information in a straightforward manner. Since you'll be acting as a bridge between technical and non-technical stakeholders, demonstrating your ability to communicate effectively will be crucial during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to adapt based on user feedback. Think of examples where you've iterated on a service based on insights and how you ensured compliance with standards like GDS.
