At a Glance
- Tasks: Welcome patients, manage calls, and support healthcare staff in a fast-paced clinic.
- Company: Innovative healthcare clinic in North London with a friendly team.
- Benefits: Competitive salary, flexible hours, career development, and ongoing training.
- Other info: Flexible job share options available for work-life balance.
- Why this job: Join a supportive team and make a difference in patient care.
- Qualifications: Experience in reception or customer service, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
This brand new, innovative and leading clinic based in North London are seeking a professional, friendly, and organised Receptionist to join their growing healthcare team. This role is ideal for someone with excellent customer service and administrative skills who enjoys working in a fast-paced healthcare environment. As they operate Monday to Saturday from 8:00am to 8:00pm, flexible working patterns and job share arrangements are available.
Key Responsibilities
- Welcoming patients and visitors in a professional and compassionate manner
- Managing telephone calls, emails, and appointment bookings
- Registering patients and maintaining accurate records
- Supporting clinicians and healthcare staff with scheduling and administration
- Handling patient enquiries efficiently and confidentially
- Maintaining a clean, organised, and welcoming reception area
- Carrying out general administrative duties including filing, scanning, and document management
Requirements
- Previous reception, administration, or customer service experience
- Healthcare or medical reception experience is a must
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Confident using IT systems and Microsoft Office
- Professional, reliable, and approachable manner
- Ability to work flexibly across opening hours where required
Desirable Skills
- Phlebotomy experience or qualification would be highly advantageous
- Candidates able to support with blood taking/phlebotomy services will be viewed favourably
Working Hours
- Monday to Saturday
- 8:00am – 8:00pm
- Full-time, part-time, and job share opportunities available
- Flexible shift patterns may be considered
What They Offer
- Competitive salary
- Supportive and professional team environment
- Career development opportunities
- Ongoing training and support, especially in healthcare industry
- Modern patient-focused healthcare setting
Receptionist/Office Manager - (Job Share Available) in London employer: LinkedIn
Join a pioneering healthcare clinic in North London that values professionalism and compassion, offering a supportive team environment where your administrative skills can shine. With flexible working patterns, including job share options, and a commitment to ongoing training and career development, this is an excellent opportunity for those seeking meaningful employment in a modern, patient-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Office Manager - (Job Share Available) in London
✨Tip Number 1
Get to know the clinic's vibe! Before your interview, check out their website and social media. This will help you understand their values and culture, so you can show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your customer service skills effectively.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Wear something professional yet comfortable that reflects your personality while keeping it appropriate for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
We think you need these skills to ace Receptionist/Office Manager - (Job Share Available) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see who you are beyond your qualifications, so don’t be afraid to inject a bit of your personality into your cover letter!
Tailor Your Experience:Make sure to highlight your previous reception or customer service experience in your application. We’re looking for someone who can handle the fast-paced environment, so give us examples of how you've thrived in similar roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LinkedIn
✨Know the Clinic Inside Out
Before your interview, take some time to research the clinic. Understand their values, services, and what makes them stand out in the healthcare sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist/Office Manager, excellent customer service is key. Prepare examples from your past experiences where you’ve successfully handled patient enquiries or resolved issues. Highlight your ability to remain calm and professional in a fast-paced environment.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks, such as scheduling appointments and maintaining records. You might even want to bring a sample of your organisational tools or methods to share during the interview.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential situations you might face in a healthcare setting, like dealing with a difficult patient or managing a busy reception area. Practising your responses can help you feel more confident during the interview.
